Technical Customer Support

As a Customer Support Agent, you will be responsible for providing technical assistance and support to customers who are experiencing issues with software, hardware, or other technology products. You will serve as the primary point of contact for customers, helping them troubleshoot problems, answer questions, and resolve their technical issues. This role...

A good understanding of Windows OS & Mac OS. The ability to problem solve on the spot & spec custom solutions. Providing technical support remotely & onsite. **Salary**: From R10,000.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required) **Education**: - Diploma...

**About Us**: Autobid (PTY) Ltd and Fine Genie (PTY Ltd are leading IT companies based in Durban North. We are committed to delivering exceptional services and solutions to our customers. We are currently seeking a dedicated and skilled Technical Support Specialist to join our dynamic team. **Job Duties**: - Monitor APIs to ensure optimal uptime and...

Description Perform troubleshooting through analysing and diagnostic techniques Provide customer support on all queries Pass on any feedback or suggestions to the internal team and adhere to the defined internal procedures Strong skills and knowledge with regards to technical fault finding and IT skills will be advantageous Project implementation Hardware...

Perform troubleshooting through analysing and diagnostic techniques - Provide customer support on all queries - Pass on any feedback or suggestions to the internal team and adhere to the defined internal procedures - Strong skills and knowledge with regards to technical fault finding and IT skills will be advantageous - Project implementation - Hardware...

LOOKING FOR HELPDESK GURUS - Can you troubleshoot and have excellent customer service? - Can you talk a client though navigation or apps or systems? - Are you technological savvy? - Have you worked with clients? If YES to all questions, i am looking for you. **Requirements**: - Matric - Customer Service - Helpdesk experience - IT qualification - Technical...

**Responsibilities**: - Microsoft 365 Setup of Mail, SharePoint, OneDrive - Setup of client machines - Desktop/Laptop Support - Identify and troubleshoot hardware and software issues, both remotely and in person, delivering technical resolutions as they arise and identifying root causes - Maintain a service desk ticketing system, logging, monitoring and...

Estimator and Technical Specifications Support.Location: DurbanSalary: R30 000 – R35 000CTCDuties:Estimations of sheeting & flashing requirements from drawings for quoting purposesCompiling cutting list on smaller projects for cash customersLiaising with the Main Drawing office ensuring drawings are sent through for compiling cutting listsDoing site...

**Main Purpose of the Job**:The primary purpose of this role is to expand and strengthen the customer base and market share of the organization by promoting and selling its premium products through exemplary service and competitive pricing. The role necessitates achieving designated sales targets. **Duties and Responsibilities**: - Attend to walk-in and...

Job Summary: We are seeking a highly motivated and customer-oriented Frontline Customer Support and Data Capturing individual to join our team. The role of a Frontline Customer Support position is to provide efficient and effective frontline support. The successful candidate will be responsible for providing exceptional customer service to our clients. The...

Our client has an exciting opportunity for the South African youth in Kwa-Zulu Natal to take part in a 12-months Technical Support Learnership. If you are looking to learn more about Technical Support in different business units in an organization such as IT Technician this opportunity is for you.This Learnership will equip qualifying learners with...

Responsibilities would include, to name a few: - Attend to all screen related maintenance requests - Maintain a professional relationship with all clients belonging to the company - Attend to minor screen electrical faults - Attend to requests within an appropriate turnaround time i.e., 24 hours. Being readily available is important Qualifications and...

**_ The Team:_** The team you will be joining prides themselves on enhancing the organizations products and in turn enhancing peoples live. Our goals are to empower our customers and people, ensure they are provided our full support and enablement, as well as assist them in reducing the product time to market. **What will you do?** - Technical support,...

Our Client is recruiting for a Junior IT Support Technician to service clients in the hospitality and retail industries. - Assembly and deployment of PCs and Point of Sale (POS) equipment - Installation and setup of software, including IIS and SQL Server - Handling repairs and providing quotes for PCs and touchscreens - Addressing printer malfunctions and...

Our client, a well-established leader in the field of industrial machinery and equipment, are looking for a dedicated **Technical Sales Professional** to join their team and drive sales growth. If you have a passion for sales, a mechanical and/or hydraulics background, and a willingness to travel, we want to hear from you. **Role Overview**: This role will...

KwaZulu Natal, Durban - (Negotiable) Head of Technical required to join a clothing supplier company based in Pinetown. **Requirements**: - Minimum 10 years’ experience in the fashion manufacturing industry - At least 5 years in management position - Work history supplying major retailers **Duties and Responsibilities**: - Managing day to day functions...

- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters - Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced - Computer Literate - Must have a clear criminal and credit check - Must be willing to undergo a pre employment medical - Must be willing to work afternoon...

- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters - Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced - Computer Literate - Must have a clear criminal and credit check - Must be willing to undergo a pre employment medical - Must be willing to work afternoon...

Proven experience as a Key accounts manager ,Account Executive ,or similar client facing role withing the SAAS industry ,preferably in the freight or logistics sector. In-Depth understanding of the fright industry, including knowledge of logistics operations, supply chain management, entry clerk knowledge and related Software solutions Excellent...

Our Client is recruiting for a Junior IT Support Technician to service clients in the hospitality and retail industries. Assembly and deployment of PCs and Point of Sale (POS) equipmentInstallation and setup of software, including IIS and SQL ServerHandling repairs and providing quotes for PCs and touchscreensAddressing printer malfunctions and...