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Pbx - Voip Senior Technician

2 months ago

Bedfordview, South Africa Telecom Exchange Full time

**VOIP PBX Field Technician**

**Contract-to-permanent position.**

We are currently looking for a field technician to install and service hosted and on-site PBX clients.

**Duties and Responsibilities**
- Install onsite and hosted PBX solutions.
- Troubleshoot faults.
- Resolve technical tickets within agreed turn-around-times.
- Attend technical call outs.
- Manage customer expectations throughout troubleshooting process.

**Competency requirements**
- Analytical
- Ability to work independently.
- Customer service skills.
- Ability to work quickly and under pressure.
- Problem-solving skills.
- Time management skills.
- Technical aptitude.
- Good Communication skills (written and verbal).

**Desired Experience and Job Requirements**
- **Experience installing Yealink and Yeastar hardware (NON-NEGOTIABLE)**
- **Ability to install on-site VOIP PBX (NON-NEGOTIABLE)**
- **PortaOne Experience (NON-NEGOTIABLE)**
- Experience registering SIP trunks and configuring calls flows on hosted PBX software.
- Familiar with CAT5 cabling, trunking, mounting cabinets, and relevant tools.
- Experience and Knowledge of Mikrotik & Cloud PBX
- Valid Code 8 Driver’s license.
- Own reliable transport.
- Relevant qualifications will be advantageous.

**Job Type**: Permanent

**Salary**: R18,000.00 - R25,000.00 per month (Dependent on skills)

Ability to commute/relocate:

- Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Code 8 Drivers license. (required)

**Job Types**: Full-time, Permanent

**Salary**: R18 000,00 - R25 000,00 per month

Application Question(s):

- Do you have experience installing Yealink and Yeastar hardware?
- Do you have the ability to install on-site VOIP PBX ?

Expected Start Date: 2024/05/01

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