Applications Support Officer
2 weeks ago
PUBLIC SERVANTS ASSOCIATION OF SOUTH AFRICA
EXTERNAL ADVERTISEMENT
The Public Servants Association of South Africa (PSA) is a registered Trade Union in terms of the _Labour Relations Act, 1995 _and is non-profit Company in terms of the _Companies Act, 2008._
**Applications are invited** from suitably qualified and/or experienced persons for appointment in the under-mentioned vacancy:
- **APPLICATION SUPPORT OFFICER**
**PSA HEAD OFFICE**
**MARKET RELATED (TCTC)**
**PERMANENT**
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
- A relevant full qualification with at least a NQF level 5 value (Higher Certificate) plus 2 years relevant experience **OR** a Matric/ Grade 12 or any other relevant full qualification with a NQF level 4 value plus a t least 4 years relevant experience.
*(_full qualification = at least 120 credits_)
STRONG RECOMMENDATIONS
- IT Technical support, Network security and Technical expertise
- Problem solving abilities
- IT security implementation
- Software Support
- Application Training
- Knowledge of Software Life Cycle Management
KEY PERFORMANCE AREAS
- IT procurement and budgeting estimates
- Solution Implementation methodology
- Application governance support
- IT security
SKILLS, KNOWLEDGE AND COMPETENCIES
- Excellent interpersonal skills
- Attention to detail
- Organising skills
- Good problem-solving skills
- Written and verbal communication at all levels
- Presentation/ facilitation skills
- Creativity/ innovation
- Time management
- Solid working experience in Line of Business Solutions support
- Knowledge of Solutions governance model for security and rights management and access controls
- Thorough understanding of Solutions Architecture and features
- Excellent knowledge of Microsoft Office products, including 0ffice 365, Windows OS and SharePoint
- Self development
- Sense of responsibility
- Teamwork
- Consequence of actions
- Quality Orientation and Work Standards
- Ability to make a positive impact
**Education**:
- Certificate (required)
**Experience**:
- IT support, network security and technical expertise: 2 years (preferred)
- Application training: 2 years (preferred)
- knowledge of software life cycle management: 2 years (preferred)
- IT procurement and budgeting estimates: 2 years (preferred)
- solution implementation methodology: 2 years (preferred)
- Application governance support: 2 years (preferred)
Application Deadline: 2023/08/08
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