On Site Installation

This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call..

This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call.

**Job Specification**:

- Installation of new computer systems and solutions for the hospitality industry.
- Training of customers on installed computer systems and software programs.
- Support, troubleshoot and resolution of call outs relating to installed software programs on customers site.
- Support, troubleshoot and resolution of call outs relating to installed HARDWARE on customers site.
- Programming of software to work in customers environment.
- Finding solutions and adapting software for best use within customer environment.

**Minimum Requirements Competencies**:

- IT qualification is highly recommended (preferably with N+ and A+)
- Windows networking experience
- Must have at least 2 years’ experience in the IT field
- IT Technical Support background (essential)
- Excellent written and verbal English communication skills
- Problem-solving skills
- Must be able to work independently with minimum supervision
- Own reliable vehicle and valid driver’s license (essential)
- Must be willing to work irregular hours and to travel long distances

**Highly Preferable**:

- MCSA
- MCSE
- Windows 7
- Network Administration
- Network Cabling
- Point Of Sale experience
- TCP/IP
- SQL

**Job Types**: Full-time, Permanent

COVID-19 considerations:

- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

**Experience**:

- Windows networking: 1 year (required)
- IT field: 2 years (required)

License/Certification:

- Driver’s license and own reliable vehicle (required)

Shift availability:

- Day Shift (required)
- Night Shift (preferred)
- Overnight Shift (preferred)

Willingness to travel:

- 75% (required)