Receptionist/admin

Reporting to the New Vehicle Sales Manager, the purpose of the receptionist role is that of the first point of contact for the company inclusive of administrative support across the organization. In addition to which, it is expected that the flow of people through the business will be managed effectively and that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

**Responsibilities**
- Serve visitors by greeting, welcoming, directing them appropriately
- Answer, screen and forward any incoming phone calls while providing basic information when needed
- Receive and sort daily mail/deliveries/couriers
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
- Maintains a clean and hospitable reception area by complying with procedures, rules, and regulations.
- All messages are to contain all pertinent information regarding the caller’s expectation of the person who needs to return the call
- Develop and maintain a system that provides knowledge of all staff movements in and out of organization on a real-time basis
- Supervising all cleaning staff in terms of their daily duties and expectations

**Requirements**:

- Minimum grade 12 required
- At least 3 years proven working experience in a front office handling receptionist responsibility
- Motor trade receptionist experience is essential
- Proficient with Microsoft Office Suite (Word, Excel and Outlook)
- A high standard of professionalism
- Always well presented
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize and work under pressure
- Experience working a switchboard

**Key Competencies**
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Organizing and planning
- Attention to detail
- Initiative
- Reliability
- Calm demeanour during stressful or highly demanding circumstances
- Supervisory skills

**Salary**: R9,000.00 - R12,000.00 per month

**Experience**:

- Reception in Motor Trade Industry: 2 years (preferred)