Credit Controller

4 weeks ago

Strand, South Africa Helderberg Personnel Full time

My client, a well established concern based in Strand is seeking to employ a Credit Controller with a financial qualification and min three years relevant experience.

credit controller

**Duties will include**:

- Customer transaction processing including customer receipts and adjustments.
- Forwarding of monthly statements to clients to keep them updated on debt repayment activities.
- Managing daily coding of bank statements.
- Update customer database with accurate information.
- Monitor and manage customer accounts to ensure timely payment of outstanding invoices.
- Conduct regular reviews of customer credit limits based on payment history and financial status.
- Initiate and maintain communication with customers regarding overdue payments and payment terms.
- Positively resolve customer queries and providing customers with reconciliations and information.
- Negotiate payment plans with customers experiencing financial difficulties, while adhering to company policies.
- Follow up on broken PTP’s and outstanding queries in order to recover payment.
- Investigate and resolve discrepancies or disputes related to billing and payments.
- Collaborate with the sales team to address customer concerns and facilitate prompt payment.
- Prepare and send out monthly statements, reminder letters, and follow-up communications.
- Credit Insurance management and handling of claim procedure.
- Maintain accurate records of all credit-related activities, including payment arrangements and collection efforts.
- Generate aging reports and analyse accounts receivable data to identify trends and areas for improvement.
- Assist in the development and implementation of credit control procedures and policies.
- Liaise with internal departments such as finance and sales to streamline credit processes.
- Provide regular updates to management on the status of outstanding debts and collections efforts.
- Stay informed about relevant legislation and regulations governing credit and debt collection practices.
- Participate in meetings and training sessions to enhance knowledge and skills related to credit management.
- Liaise with external stakeholders such as banks, credit insurers, credit insurance brokers, and credit information agencies.

**Requirements**:

- Tertiary qualification in finance, accounting, or a related field.
- Proven experience in credit control
- Experience working on a book larger than R50 million.
- Strong understanding of accounting principles and credit risk management.
- Excellent communication and negotiation skills.
- Ability to work independently and prioritize tasks effectively.
- Attention to detail and a high level of accuracy in data entry and record-keeping.
- Knowledge of relevant laws and regulations governing credit and debt collection in South Africa.
- Ability to build and maintain positive relationships with customers and internal stakeholders.
- Familiarity with MS Business Central an advantage.

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