Customer Service Advisor
2 weeks ago
KEY RESPONSIBILIES - Average of 60-70 calls a day per agent - Provide support for general hotel reservations, including new bookings, cancellations, modifications, and reconfirmations - Agents will be upskilled over time to more complex/higher-value interactions as business needs require
EXPERIENCE AND EDUCATION: - 6 Months Call Center experience and Sales experience preferred - Customer Service and Sales experience in Hotel industry, Retail, Sales, or other service business is a plus - NQF LV 4( Matric) or Equivalant
TECHNICAL SKILLS: - Typing speed of 25+ words per minute - Working knowledge of the Internet - Working knowledge of Microsoft Excel, Word, and Outlook
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International Customer Care Agents
4 weeks ago
Soutrivier, South Africa BPO Customer services Full timeOur United States (US) clients that specialise in Retail is looking for your unique voice that will able to assist their clients with their general queries!!! If you are not currently working and customer service is your forte and you are coupled with the following: 18 months International Customer Services or Call Centre Experience Willing to work only...
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Customer Service Advisor
4 weeks ago
Soutrivier, South Africa Kinesis (Call centre staffing) Full timeAutomotive experience advantageous. Excell, Word knowledge Excellent organizational skills and strong team player quality. Monday-Friday 2 years customers services experience. Bank sector (advantageous) 8 am - 5pm - **Requirements**_ - Two years of customer service experience (required) - Good at work under pressure. - Writing capabilities. - Excell,...
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Customer Service Agent
1 month ago
Soutrivier, South Africa MyCalling Full timePosition Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...
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Customer Success Associate
3 days ago
Soutrivier, South Africa Home Assist Technologies Pty Ltd Full timeWhy HomeAssist? - You’ll be part of a small team of knowledgeable and purpose driven people determined to provide world class customer service. - You will gain experience in a variety of different industries including insurance, building, plumbing and property management - Oh not to mention we are passionate about using technology to make a...
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Customer Care Multiskilled Agents
1 month ago
Soutrivier, South Africa Thanda Human Capital Full time**Purpose of Role** To deliver personalized solutions that inspire a passion for travel, with the goal to make lasting impressions on a hospitality customer base at every interaction. First point of contact to customers in the US and Canada, taking inbound calls and engaging directly with guests as a specialist in sales and reservations. **Client Defined...
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Service Desk Consultant
1 month ago
Soutrivier, South Africa Call-Lab Full timeWe're looking for energetic and motivated people to work in our dynamic Call Centre in Cape Town. Our Inbound department requires agents with a real passion and commitment to a high level of customer service, to work in our SRS and Vending team. **About Us**: At Call-Lab, you'll find a dynamic business environment where our staff is constantly challenged to...
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IT Service Desk Agent
6 days ago
Soutrivier, South Africa Business Processing Outsourcing Full time12 months helpdesk experience (call centre) Resetting password, troubleshooting, logging tickets and providing excellent customer service to internal clients Valid matric Ability to work shifted hours A+ or N+ qualification it is advantageous **Job Types**: Full-time, Part-time, Permanent Part-time hours: 40 per week **Salary**: R6,500.00 per...
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Call Centre Agent Night Shift
1 month ago
Soutrivier, South Africa MyCalling Full timePosition Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...
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Client Liason Officer
4 weeks ago
Soutrivier, South Africa Good Hope Meat Hyper Full time**Client Liaison Officer** **Purpose of the role** Primary purpose of the role proactively generate venue sales and provide high quality sales account management including all licensing and compliance for public sector activity - Reporting To_: - Subordinates_: **Duties and Responsibilities**: - Liaise with customers to identify and discuss reason for...
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Cashier
4 weeks ago
Soutrivier, South Africa GHMH Full time**Cashier** **Purpose of the role** The cashier plays a key role in day-to - day operations of the business. The purpose of the cashier is to provide excellent customer service at the Point of Sale area. The duties and activities in this area needs to be executed by following procedure efficiently, accurately, and courteously. This ensures maximizing...
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Malay Call Centre Agent
1 month ago
Soutrivier, South Africa Business Processing Outsourcing Full timeJoin them if you have the following: - 6 months call centre or customer service experience - Speak, read and write fluent Malay and English - Computer Literate - Valid matric - Criminal clear **Job Types**: Temporary, Temp to perm Ability to commute/relocate: - Salt River, Western Cape: Reliably commute or planning to relocate before starting work...
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Calling Korean Speaking Candidates
4 weeks ago
Soutrivier, South Africa Business Processing Outsourcing Full timeFluency in both English and Korean - 12 months call centre experience (not negotiable) - Ability to work night shift hours (rotational 15h00 - 24h00) - Computer Literate - Enjoy providing assistance to customers Application Question(s): - Which languages can you speak? - Are you prepared to work night shift hours? - Do you have call centre experience? -...
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Call Centre Consultant
1 month ago
Soutrivier, South Africa Merchants SA Full timeAre you looking for a call centre role? We are expanding and are looking for call centre agents who can join our international contact centre based in Salt River. Please note that the minimum requirement is: - Matric or equivalent - Excellent customer service skills - Excellent communication skills - Fluent in french (advantageous) - 6 months + Call Centre...
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Principal Business Unit Head
1 month ago
Soutrivier, South Africa MyCalling Full time**Principal Business Unit Head** **Are you ready to take the next step in your career?** The purpose of this role is to take full responsibility for maintaining and managing the long-term strategic relationship with the client and to manage the business unit/s to ensure profitability and achievement of contractual service levels **What would make you a...
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Usa Night Shift Sales Centre
1 month ago
Soutrivier, South Africa Thanda Human Capital Full timeThis is a role where you will serve as the first point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel guests as a specialist in sales and reservations, with the opportunity to upskill for more complex calls. You will have conversations with our customers in the United States and Canada to understand their...
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Hospitality Contact Centre Agent
4 weeks ago
Soutrivier, South Africa MyCalling Full timeCall Centre Agent (Hospitality) Are you looking for a Call Centre role? Are you available immediately? We are expanding our operations and are looking for Call Centre agents who can join our International Contact Centre based in Cape Town. KEY RESPONSIBILITIES: - Average of 60-70 calls a day per agent - Provide support for general hotel reservations,...
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Soutrivier, South Africa Thanda Human Capital Full timeWe are seeking to employ experienced Sales / Retentions Agents for our American Night call centre based in Salt River **Requirements**: - Brilliant command of the English language as you will be dealing with an American clientele - Matric or NQF Level 4 Certification completed - No criminal record - South African citizens - Ability to work rotational...
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Driver
4 weeks ago
Soutrivier, South Africa Odire Occupational Health Pty Ltd Full timeJob Description : Driver - Day-to-day inspection of the vehicle and to report any faults - Loading and off-loading of various stock - Ensure the safety of other road users - Strictly ensure adherence to National Road Traffic Act - Abide by the regulations as set out in Occupational Health and Safety Act, company policies and the regulations of the road -...
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Night Shift American Call Centre Agents Required
4 weeks ago
Soutrivier, South Africa Thanda Human Capital Full timeMy client in the BPO space is seeking to employ experienced International Call Centre Agents to assist the American Clientele with Retentions and Inbound Calls. **Requirements which is not negotiable**: - Completed and Passed Matric or a NQF Level 4 - Minimum 1 year call centre experience (preferably international call centre experience) - 1 year sales and...