Switchboard Operator

3 weeks ago

Centurion, South Africa Ampath Trust Full time

Advert Reference:
P6527 Switchboard Operator - Centurion

Job Title:
Switchboard Operator - Centurion
Job Grade:

Grade 13
Closing Date:

2023/06/15
Position Available From:

2023-06-08
Area:

Centurion
Actual Place Of Work:

Centurion
Position Type:

Full-Time
Weekly Hours:

40
Time Conditions:

5 day Work Week (South Africa)
Purpose of Position:

To supply a fast and professional switchboard service to clients to ensure client satisfaction.
Requirements:

Certificate: Office Administration, Grade 12

Required Experience:
Call Centre experience, Experience in a medical environment, Knowledge: Google and Google Mail, Knowledge: Meditech system, Knowledge: MS Excel, Knowledge: MS Word
Key Responsibilities:

Coordinate the effective operation of the call centre management system to ensure continuous workflow, Operate the switchboard in order to correctly refer client queries, Perform switchboard administrative tasks to ensure updated contact and duty information

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