Institutional Client Operations Specialist
5 months ago
This **Client Operations Specialist **role sits within a leading asset manager in Cape Town.
This is an 18-month contract role.
In this role, you will perform the day-to-day administrative accounting activities, record keeping and liaison for institutional pension funds and individual clients, to ensure the smooth flow of information. You will aim to build and maintain exceptional client relationships.
- This role is suited to a BBusSc Finance / BCom Investments / Honours FAPM or similar analytical /numerical degree. The role requires 2-3 years related experience within asset management, and a client focused persona (exceptional interpersonal and communication skills)._
**Core responsibilities include**:
- To produce daily, monthly, quarterly and yearly client investment reporting so that clients are kept updated on the movements on their portfolios.
- To check own and colleague’s external client reporting to ensure accuracy.
- To supply client and portfolio information internally (presenters, traders, portfolio managers, performance analysts, finance, risk analyst and IT) to ensure the smooth flow of information for effective portfolio management.
- To liaise and build relationships by supplying information to external sources (banks, asset consultants/administrators, auditors, and clients) regarding queries pertaining to disinvestments/investments and portfolio transactions.
- To calculate, bill and ensure payment of the investment management fee as per the Portfolio Administration Agreement.
- To update and check cash and scrip reconciliations. Monitor cash and margin movements on equity-linked derivative positions to ensure account management accuracy.
- To maintain accurate record keeping and filing in both hard and computerised format so as to comply with legislative requirements.
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