Specialist Application Support

2 weeks ago


Cape Town, South Africa Vodafone Full time

**.**:
**When it comes to creating a place where everyone is welcome, we're number 1.**

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

**Role Purpose/Business Unit**:
**Your responsibilities will include**:

- To provide 2nd line operational support to resolve production problems in order to meet SLAs
- To communicate the impact of production problems to affected stakeholders. To escalate unresolved problems to the Application Support Manager/EHOD
- To monitor, maintain & enhance internal controls/standard operating procedures to ensure key indicators are being monitored and reported on consistently

**The Ideal candiddate for this role will have**:
**Must have technical professional qualifications**:

- Matric / Grade 12 essential.
- 3 year degree or diploma in IT, Engineering, Computer Science or relevant field
- PL/SQL query skill is essential
- Experience in various operating systems (incl. Linux, windows, and Data Bases
- ITIL Experience/formal qualification is desirable
- ITIL foundation

**Core competencies, knowledge, and experience**:

- Experience supporting Enterprise IT Systems.
- Knowledge of System incident and problem management methodology
- Worked in cross-functional support teams
- Strong problem solving skills and ability to learn new methods and processes
- Strong time-management skills, and must feel comfortable working under pressure

**We make an impact by offering**:

- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits.
- Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies.

The base location for this role is** Vodacom, Cape Town**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



  • Cape Town, South Africa Graylink Full time

    **Job Advert Summary**: At graylink, helping our customers succeed is at the heart of what we do. We are looking for an Application Support Specialist to join our Client Services team in Cape Town. Our digital talent solutions help employers automate manual processes to recruit, retain and reorganise talent quickly, efficiently, and for less. **Minimum...


  • Cape Town, South Africa iLaunch Full time

    Data mapping Monitoring of monthly fee data import and export process System administration and configuration SQL database experience to extract data. Server performance monitoring Conductpreventative maintenanceof Application platforms Grade 12 / Matric Tertiary Qualification - IT /Business Degree /Business Analysis Diploma Min 3 years Business /...


  • Cape Town, South Africa Zoetis Full time

    **POSITION** SUMMARY** The Diagnostics Application Specialist (DAS) role provides in-field customer support within their selected region for the Zoetis Diagnostic range. The DAS identifies equipment and consumable opportunities to ultimately increase instrument placements and utilization. The DAS ensures strategic execution and the attainment of sales,...

  • Application Support

    4 weeks ago


    Cape Town, South Africa PRR Recruitment Services Full time

    Application Support – R25k This well-known IT company is looking for a Application Support. (Hybird)Doing Mostly software supporting on the accounting software. Degree is a must! No application will be accepted with no degree. Strong SQL and scripting languages. Send your CV and degree to marinda@prrrecruitment.co.za


  • Cape Town, South Africa Sabenza IT Full time

    Intermediate Application Specialist Developer - IT Cape Town - Western Cape - South Africa "Spice up your career with us! Seeking an Intermediate Application Specialist to add the perfect aroma to our flavor-packed team!" Qualifications/Experience Required: - Computer science related degree/ and or experience. - Experience the in following ERP systems...

  • Is Support Specialist

    4 weeks ago


    Cape Town, South Africa Progressive Edge Full time

    **IS Support Specialist (T-SQL)** **Cape Town** Join our esteemed Information Systems support team at a leading asset management firm in South Africa! We're seeking a committed IS Support Specialist to play a pivotal role in executing essential operations, configurations, and maintenance on our production systems. Your responsibilities will encompass...


  • Cape Town, South Africa Boardroom Appointments Full time

    Key Roles and Responsibilities:TroubleshootingThe primary role will require you to be a problem solver. You will test, validate and engage with the customer to come up with solutions for any incidents, problems or service requests.Assesses business process requirementsAnalyze the structure and flow of the business work to identify, maintain and advise on...


  • Cape Town, South Africa Bluegrass Digital Full time

    **WHO WE ARE LOOKING FOR**: We are looking for a dynamic and resourceful Application Specialist to join our team, with a keen eye for detail; good communication skills; a sense of ownership and pride in your performance and its impact on our business success. **WHO WE ARE**: Founded in 1996, Bluegrass Digital is a dynamic creative technology company, based...


  • Cape Town, South Africa Surgo HR & Training Full time

    Surgo has partnered up with a client who is based in Central Cape Town which is driven by delivering high level support services with a focus on desktop publishing and they are looking for an Application support IT staff member to join the IT department. Job description Troubleshoot and establish the root causes of the reported problems. Capture the...


  • Cape Town, South Africa Goldman Tech Resourcing Full time

    **Job Information** - Location- Cape Town- Salary- R500 000 - 630 000 p.a.- Job Type- Permanent- Education- Degree/Diploma- Experience- 3+ years- Reference- AP23- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for Application Support Consultant in Cape Town! - Relevant Tertiary Information Technology or related...


  • Cape Town, South Africa Boardroom Appointments Full time

    **Key Roles and Responsibilities**: **Troubleshooting** - The primary role will require you to be a problem solver. - You will test, validate and engage with the customer to come up with solutions for any incidents, problems or service requests. **Assesses business process requirements** - You will need to be aware of the latest software developments and...


  • Cape Town, South Africa Oneway Connect Full time

    **Key Roles and Responsibilities**: **Troubleshooting** - The primary role will require you to be a problem solver. - You will test, validate and engage with the customer to come up with solutions for any incidents, problems or service requests. **Assesses business process requirements** - You will need to be aware of the latest software developments and...


  • Cape Town, South Africa LKM Human Capital Solutions (Pty) LTD Full time

    Clinical Application SpecialistTo master the technology and procedures of specialty in order to work as an operator of advanced technology. This is accomplished by comprehensive knowledge of the technology and methods. Responsibilities:In – theatre laser treatmentsTreatments for ESWL in the theatreRevolix laser treatmentsUDS studiesMonitoring the...


  • Cape Town, South Africa Huntswood Full time

    **Job profile/ Purpose**: We are looking for a skilled and experienced People Support Specialist to join our team! As a People Support Specialist, you will be responsible for supporting our HR department in the development and execution of HR strategy, policies and objectives **Roles and Responsibilities**: - Managing all HR admin Procedures. - Drafting of...


  • Cape Town, South Africa Goldman Tech Resourcing Full time

    **Job Information** - Location- Cape Town- Salary- R450 000 - R640 000 p.a.- Job Type- Permanent- Education- Degree/Diploma- Experience- 3+ years- Reference- ASA23- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for an Application Support Analyst in Cape Town!! - Relevant and extensive experience of providing customer...


  • Cape Town, South Africa Vodafone Full time

    **Role purpose**: The contact centre systems engineer is responsible for delivery and support of robust and scalable contact centre and Digital Care solutions. The Engineer responsibilities: Design, implementation and testing of Contact Centre channels solution components. Collaboration with other contact centre teams (Engineering, Operations, Business,...


  • Cape Town, South Africa Paracon Full time

    **Key Responsibilities**: - Conduct user acceptance tests - Document configuration changes done - Create content for end users and train staff - Adhere to ITIL processes at all times - Resolve incidents on the incident management system/ log and monitor calls in the ticket tracking system - Troubleshooting and bug-fixing; conduct root-cause analysis and...


  • Cape Town, South Africa WePlace Full time

    Western Cape, Cape Town - Market - Related Monthly Cost To Company (Market related, Negotiable) **Purpose Statement**: - Administering and performance tuning databases that run on top of the database platform, and ensuring it is optimally configured to sustain current and anticipated future - Developing, maintaining, and ensuring best practices are...


  • Cape Town, South Africa CTICC Full time

    **The main purpose**:Responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which required at a minimum first line diagnostic and repair support. To ensure the provision of prioritized...


  • Cape Town, South Africa Dynexity Full time

    My client in Financial Markets is looking for an experienced Trade Support Specialist to provide support to the Head of Operations and Dealing Desks with daily post trade settlement. - Minimum 5 years experience working in a Stock broking environment. - Mandatory B.Com Finance/ Investments / Economics Degree coupled with JSE exams (RPE / Bond Settlement...