Enterprise Billing Administrator

This position is for a Billing Administrator in the RSAWEB Business team. Working closely with the Operations Manager.

**Core Description of the role**:
We are looking for a skilled Billing Analyst to join the RSAWEB Business Unit and the Operations department to take care of the business unit’s billing operations. You will organize proper monitoring of accounts receivable and ensure timely and accurate billing of our customers٫ guaranteeing our revenue.

**Responsibilities**:

- Meeting deadlines for monthly recurring telecom’s bill runs.
- Address customer complaints and queries.
- Customer account reconciliations.
- Producing bespoke reports for clients.
- Prepare and present analytical reports.
- Working closely with Account Managers to ensure profitability on new and existing pricing.
- Maintaining and building SQL system reports.
- Building and amending PPM tariff schemes.
- Client contract set ups.
- Understanding and implementing new tariffs.
- Participating in monthly and quarterly audits and clean ups.
- Detecting and resolving errors in billing operations and other related problems.
- And any other reasonable task.

**Skills and Experience**:

- Tertiary level qualification in Accounting, Finance or Analytics.
- 3+ years' experience of working on a Billing Analyst or similar accounting position.
- Good practical experience with electronic billing procedures.
- Excellent knowledge of MS Office٫ particularly especially Excel.
- Familiarity with databases and SQL.
- Strong communication and teamwork skills.
- Good organizational and time-management skills.
- Responsibility٫ close attention to detail٫ ability to meet tight deadlines.
- Teamwork and communication skills.
- Ownership - able to take responsibility, troubleshoot problems and work with teams to get results.
- Ruthless on customer service excellence.
- Must be proficient in both oral and written communication skills.
- Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.
- Positive attitude, self-motivated and managed.
- Energetic and goal orientated.

Ability to commute/relocate:

- Sea Point, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Billing Analyst: 3 years (preferred)
- Microsoft Excel: 2 years (preferred)
- Customer Service: 2 years (preferred)