Administration Consultant: Validations

3 weeks ago


Cape Town, South Africa Tracking Talent Full time

An Investment Administration Company is seeking an Administrations Consultant with experience in Validations. This role is responsible for the complete validation of client instructions and requests. The Validations Consultant, will ensure accurate and efficient processing of instructions whilst strengthening and maintaining relationships between clients /intermediaries and the company, working across the operations team to meet the standard service level agreements.

**Qualifications& Experience**:

- Finance-related Degree or Diploma
- 5+ years’ experience in an administration environment within financial services / LISP / Asset Management environment

**Duties & Responsibilities**:

- Validation for all company LISP and Asset Management offerings
- Coordination of Section 14 and 37 transfers
- Ensure that each intermediary is licensed to sell our Products
- Handling enquiries from client intermediaries and broader distribution force with
- first time resolution
- Maintenance of commission arrangements with intermediaries
- Management of documentation of FICA & FAIS legislation and other regulatory
- requirements
- Ensure client and intermediaries comply with all regulatory requirements
- Update client information on CRM
- Management of stakeholder relationships to ensure improved client experience
- Ensure all clients instructions are processed timeously and accurately
- Follow up on all pending instructions
- Ensure our clients comply with the prudent investment guidelines
- Responsible to ensure that all client documentation is stored electronically as per company policy
- Prioritise all work allocated to administration and all client instructions within standard level agreements


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