Junior Workshop and Service Technician

**QUALIFICATIONS & EXPERIENCE**:

- Minimum Grade 12 or N6 and preferably a trade as Millwright or Fitter & Turner.
- 3-5 years experience working in a service workshop.
- Mechanical & electrical experience working on pumps and electrical motors (preferably vacuum pumps).
- Computer literacy:

- Microsoft
- Outlook
- Sage Pastel
- Lean kit
- Geopal

**CHARACTERISTICS**:

- Must be hands on accurate with precision work
- Must be a proactive individual
- Must be energetic and helpful
- Must be a team player and peoples person
- A good communicator verbally and in writing
Must have a natural love for closing a deal or making a sale to obtain repairs
- He must be self-disciplined, proactive, results orientated, and able to work under pressure.
- Strong ability to work accurately with numbers and information
- Must be able to multitask and enjoy a high-performance environment
- Above all we require a professional approach to our workshop repairs and servicing.
- Good planning abilities and time keeping is essential.
**JOB DESCRIPTION**:

- Will be required to do in service centre work (Hands-on)
- Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
- Liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps. They are to inform customers when their pumps will be serviced /repaired and delivered back to the customer.
- Travel to clients for onsite servicing and repairs when required.
- Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders.
- Retrieving order numbers, processing proforma invoices and proactively following through with its implementation.
- Ordering of local buy out products for service.
- Prepare spares and pumps that must be picked for delivery/collection by customers.
- Be computer literate. Advantage in Microsoft Office, Outlook, Excel, Pastel.
**REMUNERATION**:

- Package is market related, plus provident fund, computer.