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Manager: Used Vehicle Sales
1 month ago
Manage, Used Car’s success. Reporting to the Dealer Principal, the incumbent will be part of the dealerships’ management team. He/she will improve profitability in the department, provide excellent customer service; motivate staff; implement best-practice & procedures, as well as controlling costs and health and safety standards. Manage relationships with stakeholders in a professional manner
**Position Overview**:
**Specific Role Responsibilities**:
- The achievement of the budgeted Profit before Tax.
- Achievement of at least 90% of franchisor VW sales targets.
- Support Business Manager in respect of sighted deals.
- 100% of all deals should be sighted, Deal file compliance.
- The achievement of CSI based on the three months national rolling average.
- Risk Management, Compliance with group process policy.
- Meet BEE objectives of the DTI scorecard.
- Training and development.
- Staff turnover.
- Customer Care Standards Procurement Trade in processes.
- Outright purchase process.
- Demo Vehicles.
- Trade Sales-trade-ins sold directly to the Trade.
- Vehicles kept for stock.
- General Consignment Vehicles.
- Appraising vehicle value
- Social Media Marketing.
- Adhere to:
Values of Lindsay Saker
Applicable legislation - such as FAIS & FICA, POPI, CPA.
**Qualifications and Experience**:
- Higher Certificate and / or Advanced National (Vocational).
- Certificate with NQF Level 4.
- Management and or marketing degree will be an advantage.
- Recognised Management Diploma of Certificate related to VW Industry qualification (or working towards).
- Experience in used vehicle sales 7 Years’ experience
- 3 Years’ experience in Management
- Industry Legislation compliance / Knowledge,
- Valid driver’s License.
- Proven track record in managing people and working on VW software systems.
**Skills and Personal Attributes**:
- Initiative / Perseverance.
- Adaptability / Decisiveness
- Interpersonal skills.
- Valuing servicing and Diversity.
- Conflict resolution.
- Customer Focus and Relationships.
- Communication Impact and Influencing.
- Brand Alignment.
- Positive thinking
- Computer skills, preferably MS Word processing, Kerridge and preferable VW operating systems. Interpret Financials -reporting and forecasting skills.