Cloud Solution Architect

2 months ago


Johannesburg, South Africa Microsoft Full time

Would you like to join the team of trusted advisors for our cloud computing and security customers? Are you passionate about helping customers design and implement secure solutions on **Azure** and **M365**?

We are looking for a **Cloud Solution Architect** (CSA), specializing in **Security **to join our team of experts who support customers in their cloud journey. As a Security CSA, you will work with customers to understand their business needs, design and architect secure cloud solutions, and provide technical guidance and best practices.

You will be owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health you will specialize in the following categories**:Cloud Security**, **Threat Protection & XDR**, and** Identity and Access Management.**

You will also collaborate with other Microsoft teams, partners, and vendors to deliver high-quality solutions that meet customer requirements and expectations. We present an exciting opportunity that seamlessly integrates your passion for technology with a dedicated focus on fulfilling customer business needs. In this role, you'll not only contribute to meeting customer demands but also satisfy your eagerness for continuous learning and personal growth.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. **Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more**.

Microsoft’s mission is to empower every person and every organization on the **planet** to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- ** You will land an end-to-end value prop for Security** (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
- ** You will support customers through the adoption lifecycle**, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
- You will **deliver technical presentations & demos** and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption Identify cross sell/upsell/Unified opportunities through customer engagement.
- You will **align your individual skilling to team/area demands** and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
- ** Run Architectural Design Session to build a plan for implementing the solution** - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
- ** Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders** including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

**Qualifications**:
**Required Qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
- ** OR** equivalent experience.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

**Preferred Qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting.
- OR equivalent experience.
- 4+ years experience working in a customer-facing role (e.g., internal and/or external).
- 4+ years experience working on technical projects.
- Te



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