F&b Team Leader
2 weeks ago
A Hotel in Pretoria is seeking a Restaurant/ F&B Supervisor. Duties to include:
1. Ensures standard of food presentation for both a la carte orders and buffets
2. Ensures all guests are greeted and well received and seated
3. Ensures all guests’ orders are taken promptly and correctly.
4. Personally takes all VIP orders
5. Follows up on service to each and every table, ensuring a knowledge of the global service situation in the room
6. Personally responds to guest complaints
7. Supervises settlements of guest bills
8. Regularly checks restaurant for maintenance requirements and submits maintenance requisitions
9. Supervises mise-en-place set up on a daily basis
10. Ensures Standard of cleanliness of the restaurant area(inside and outside) as well as the staff
11. Allocates reservations according to the Reservations policy, check and confirms all reservations
12. Ensures that the restaurant and all staff are ready for service at the agreed time
13. Training on the job of all junior employees
**Qualifications**:
1. Good written and communication skills
2. Gr. 12
The position requires a person that is vibrant, energetic and customer focussed that will lead from the front ensuring service levels are adhered to at all times.
Sound knowledge of food and beverage
In a similar role for the last one to two years
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