Server and Cyber Security Manager

3 months ago

Johannesburg, South Africa NTT Data Full time

The Server and Cyber Security Manager is accountable for all server infrastructure, Data Centers and cyber security (both Information Technology IT and Operational Technology OT) across the organisation. Manager is responsible to deliver agreed uptime, database services, backup, recovery, Data Centre (including managing Cloud providers) in addition to cyber security responsibilities.

**Responsibilities**

**Manage server infrastructure**
- Manage all server infrastructure including iSeries and standard servers to industry standards
- Provide 24 x 7 x 365 support on iSeries, standard server infrastructure and invoice printers to support continuous business operations (Supply Chain, Production, Logistics)
- Manage all Data Centres (both Clover owned and hosted with 3rd parties)
- Ensure 99% infrastructure uptime
- Provide server support for warehouse management infrastructure
- Ensure server infrastructure goals are aligned to business goals
- Ensure accurate server asset management
- Drive server business continuity
- Define policies and procedures to optimize server infrastructure
- Manage all Data Centres (both Clover owned and hosted with 3rd parties)

**Drive Optimisation on Strategic Projects**
- Support CIO to plan and execute the IT strategy in support of Clover business strategy
- Improve user self-service to reduce call load to the IT Service Desk
- Reduce long term costs
- Drive cost efficiencies in all contracts

**Maintain internal service delivery**
- Identify global Cloud trends in Platform as a Service PaaS and Infrastructure as a Service IaaS that are applicable to Clover and drive adoption of these
- Cultivate relationships with IT service providers to broaden the supplier pool
- Ensure server, backup, restore and Data Centre services meet SLA
- Participate in and lead (where required) RFIs and RFPs related to IT solutions
- Pro-actively eliminate technical debt through constant upgrades of technology
- Provide database administration services
- Ensure optimal security and protection is afforded to the server infrastructure

**Lead project management**
- Plan, motivate for and manage the capex and opex budgets with a focus on cost efficiency and return on investment
- Deliver projects on time, scope, budget and to user satisfaction
- Pro-actively eliminate technical debt through constant upgrades of technology
- Ensure projects are managed within budget
- Deliver business cases to executive management for IT operations projects and solutions

**Manage Team efficiencies and collaboration**
- Create a culture of high performance, supportive team dynamics within IT to deliver superb customer service to Clover business
- Establish, communicate, manage and enforce appropriate IT operational best practices through policies and standard operating procedures
- Improve team skill levels and eliminate key person dependencies

**Requirements**:

- Degree
- Experience in working with senior management
- People management experience
- Creating and managing capex and opex budgets
- Vendor management

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