Assistant Housekeeper

The purpose of the position is to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry and supervising all housekeeping staff and ensuring five-star quality and service.

**Minimum Experience and Qualification Required**:

- Matric
- Computer Literacy
- Minimum 2 to 3 years of experience in a supervisory capacity in a 5-star Hotel
- Strong Hotel Operational and Technical knowledge

**Key Performance Objectives**:

- Responsible for cleanliness, orderliness, and appearance of the entire Hotel.
- Maintain par levels stock of guest supplies, cleaning supplies, linen and uniform.
- Does a daily recon of all linen/Towels sent and received by the laundry Company.
- Does a daily follow-up on all variances with the laundry company.
- Maintains linen according to hotel standards by monitoring the condition of the linen and notifying housekeeping management of items that need replacing.
- Managing all condemned linen/towels and discussing with management.
- Prepares and participates in all weekly/monthly stock takes.
- Notifies the Executive Housekeeper of any maintenance issues regarding the laundry equipment.
- Monitors access to linen and towels.
- Ensure that all linen/towels are stored correctly.
- Ensures that all daily record keeping is completed and filed.
- Ensures that the guest laundry procedures are followed daily.
- Ensures that the staff laundry procedures are followed daily.
- Ensures that the correct bags, tags, and books are used to record guest laundry, staff uniforms, linen and towels sent to the laundry company.
- Ensures that the Linen room, counting area and uniform stores are neat/clean and well organised.
- Assist with staff rostering and management
- Managing staff grooming standards
- Develop and implement Housekeeping systems and procedures
- Prepare reports for management information.
- Attending and resolving guest complaints.
- Verification of supplies consignments.
- Resolution of customer complaints;
- Daily inspection of public areas and employees’ locker rooms.
- Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.
- Act as Executive Housekeeper Manager in her absence

R15 000.00ctc - Medical aid & Provident Fund

**Job Types**: Full-time, Permanent

**Salary**: R15,000.00 per month

**Experience**:

- Housekeeping: 3 years (required)