Front Desk Receptionist
2 weeks ago
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area.
**Hotel Front Desk Responsibilities**:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
**Hotel Front Desk Requirements**:
- Matric certificate
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office, Opera
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
**Job Types**: Full-time, Permanent
**Salary**: R8,000.00 - R10,000.00 per month
**Experience**:
- Receptionist: 2 years (required)
**Language**:
- english (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)