Senior Training and Quality Manager

**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Join our team as a Senior Training & Quality Manager and be responsible for delivering exceptional training and maintaining high-quality standards at Concentrix + Webhelp. With game-changers in over 70 different countries, we celebrate our...

**JOB DESCRIPTION: ADMINISTRATOR** **JOB TITLE** Administrator **POSITION REPORTS TO**: The Administrator will report to the Administration Manager **JOB OVERVIEW** The role of the Administrator is to organize and co-ordinate all administrative responsibilities relating to training, which includes learner administration, registration and training...

Requirements: Grade 12 Qualifications: "Train the Trainer" Course, Conduct Outcomes Based Assessments Training and Modera tion of Outcomes Based Assessments Training 1-2 years hands on experience, in soft skills training (First Aid, Firefighting, and Management Courses) / fa cilitating in a learning / education environment. Computer Literate (MS Office)...

**Company Description**: - At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table._ Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds,...

Requirements: Grade 12 Qualifications: "Train the Trainer" Course, Conduct Outcomes Based Assessments Training and Modera tion of Outcomes Based Assessments Training 1-2 years hands on experience, in Machinery training (Forklift Re-certification etc) / facilitating in a learning / education environment. Computer Literate (MS Office) Excellent reporting,...

**Job Advert** Do you always check the best before dates? Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items? We are looking for this kind of attention to detail and focus on ensuring quality. We have an exciting opportunity for a Senior Quality Manager to join our dynamic,...

Establish clear roles and responsibilities for the operations teams and the different tiers with escalation matrixes and measurable KPIs in alignment with the regional Operational Excellence standardsAnalyze the business and operational gaps before implementation of new IT systems. Ensure a seamless integration between system flows and operations processes...

About the RoleThis Senior Quality Specialist position offers the chance to work in a dynamic environment where quality is paramount. The successful candidate will be part of a dedicated team focused on delivering exceptional results through effective quality management.Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able...

Job OverviewTelus Digital is a global leader in contact center and business process outsourcing (BPO) solutions. We deliver innovative solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications, and utilities sectors.We are seeking an experienced Training and Quality Assurance Lead to join our team at Telus...

Our client in the retail sector is recruiting for a Senior Training Facilitator this role would be responsible for designing, implementing, and facilitating training programs to enhance the skills and knowledge of employees within the organization. They play a critical role in ensuring that employees receive effective training to support their professional...

We are seeking a dynamic and experienced Assistant Branch Training Manager to join our team at Manje Compliance and Consulting. The Assistant Branch Training Manager will be responsible for assisting the Manager to overseeing the running of the entire training business at the branch level, including managing and rolling out training programs for clients,...

Vacancy: Training Internship Programme Description: Minimum Requirements: - Minimum qualification: Degree in Education - Driver’s License (Added Advantage) Responsibilities Include: 1. Supporting in Training - Planning and preparing lessons effectively while adhering to the organization’s curriculum policies - Supporting students as and when needed -...

**MAIN PURPOSE OF THE ROLE** To oversee and manage the day-to-day New Hire Induction Training processes and to develop the Sales Facilitators. **DUTIES AND RESPONSIBILITIES** **Training Facilitation and Contact Centre** - Solid understanding of classroom training methods, assessment tools and learning outcomes. - Understand the working relationship...

Our Food Retail client is seeking a Regional Training Manager to join their team in the Durban North area. **Salary**: R15 000 - R20 000 nett. per Month Working Hours: - Monday to Saturday from 08:00am to 17:00 pm - Peak days 12:00pm to 20:00pm - Stay out at outlying stores for 10 days or more if there is a new store opening or give urgent store training...

Quality Assurance & Insights Manager Call Centre BPO Durban - Kwa Zulu Natal - South Africa A fantastic opportunity exists for a highly experienced Quality Assurance and Insights (QA&I) Leader to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering all aspects of the QA&I plan, ensuring the...

**REQUIREMENTS**: - 6- 8 years’ experience in Learning & Development ideally within a call centre environment (including design, development, preparation & implementation of training - Management experience is essential - Excellent written and verbal communication skills - Ability to work as part of a team as well as demonstrating own initiative - Ability...

**KEY PERFORMANCE AREAS** **1. Provide Support to Stakeholders** 1.1. Advise stakeholders on the implementation of the NSDP 2030 within TETA and communicate the requirements, priorities and benefits; 1.2. Communicate ETD developments and capacitate stakeholders accordingly; 1.3. Increase MG and DG participation within the subsector and address all related...

**Minimum Requirements**: Degree in business administration or relevant field Quality control certification Project Management qualification will be an advantage 5 Years experience in a manufacturing environment ISO9001 and International Quality Standard 9000 **Key Responsibilities**: **Quality** Understanding customer expectations of and specific needs...

Fast pace call centre seeks an experienced Senior Quality Assurance Manager who manages the designing, developing, and maintaining of our quality control measures ensuring the business is kept safe. Creating and deploying an effective QA strategy that will deliver industry-leading customer experience & keep our business safe. Driving and supporting the...

KwaZulu Natal, Durban - (Market related) Flysafair requires the service of a **AIRPORTS: SPECIAL PROJECTS, TRAINING AND QUALITY** **COORDINATOR** that will report to the Manager: National Airports and be based in Durban RESPONSIBILITIES: - Ensure all airports are operating within the policies and procedures set out in the Passenger Services Manuals....