Counter Sales Consultant

2 weeks ago

Cape Town, South Africa Rubicon Full time

**About the Renewable Energy Counter Sales Consultant role**

We are looking for an experienced Counter Sales Consultant for our Residential Energy Division at our **Richmond Park, Cape Town** office**.**

The purpose of this role is to fulfil a counter sales support function to existing and potential customers.

Counter Sales Consultant responsibilities:

- Manage and interpret customer requirements - speaking with clients to understand, anticipate and working with customers on Counter sales
- Prepare Quotes, Sales Orders. Follow up on quotes, sales orders, and backorder reports.
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Establish and maintain productive, long term professional relationships with current and potential customers.
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through Hubspot

**_Role requirements are:_**
- At Minimum a Matric/NQF4 equivalent
- Proven track record of at least 1-2 yrs counter sales or frontline sales experience
- Engineering technical sales background an advantage
- Computer literate with advanced Excel skills
- Working knowledge of NetSuite Oracle ERP (preferred)
- Effective written and verbal communication skills
- Presentable and professional

**Personal Competencies**:

- An ability to provide excellent customer service - Service focus by responding to customers' needs by doing it right the first time.
- Excellent time management, organizational, and follow-through skills.
- Disciplined Approach by being Punctual, Strong Attendance Record.
- Attention to detail while maintaining the ability to see the implications for the bigger picture.
- Ability to work independently.
- A creative outlook with a problem-solving attitude.
- Ability to deal efficiently with complaints and give accurate information.

**About Rubicon Group**:
Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.

Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.

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