IT Desktop Support

1 week ago

Johannesburg, South Africa IntelliStaff Full time

**Area**:
**Johanesburg/ Randburg**

**REQUIREMENTS**

**Knowledge and Skill**
**s**
- ** Excellent knowledge on laptops and servers hardware and software**:

- ** Hands-on hardware troubleshooting experience.**:

- ** Extensive equipment support experience.**:

- ** Working technical knowledge of current protocols, operating systems, and**:

- ** Experience in monitoring day to day computer performance.**:

- ** Update and maintain the computer inventory and equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections.**:

- ** Network Monitoring and maintenance (LAN/WAN)**:

- ** Extensive knowledge and experience in Open Office, Linux**

***

**Education**
- ** Relevant IT experience.**:

- ** College /university**

**Responsibilities**:

- ** Support development and implementation of new computer projects and new hardware installations.**:

- ** Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational hardware needs.**:

- ** Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.**:

- ** Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.**:

- ** Construct, install, and test customized configurations based on various platforms and operating systems.**:

- ** Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.**:

- ** Where required, administer and resolve issues with associated end-user workstation network software products.**:

- ** Ensure that desktop connections, ie. Network jacks are in proper working order.**:

- ** Liaise with third-party support and PC equipment vendors.**:

- ** Perform related duties consistent with the scope and intent of the position.**

***

**Desired Skills**:

- ** IT Networking**:

- ** Networks**:

- ** LAN**:

- ** WAN**:

- ** IT Desktop Support**:

- ** Open Office & Linux**:

- **E commerce experience**:

- ** Basic web development understanding**:

- ** Basic programming knowledge

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