Us Inbound Customer Services Agent
2 weeks ago
Surgo has partnered with a specialist global cyclist insurance solutions company recruiting for an energetic and motivated Inbound Customer Services Agent to join their team based in Stellenbosch, Western Cape.
You will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We take on all challenges and dream big
**Job Purpose**:
You will be responsible for handling general customer service tasks efficiently whilst treating all customers with the best possible service. As an inbound customer services agent, you will put the customer first, assisting them as quickly as possible. You will be a liaison between the customer and the sales and claims teams, ensuring that all communication is accurately captured on the correct platforms
**Responsibilities**:
Take inbound calls relating to inquiries and updates and transferring calls to the correct people quickly and efficiently
Deal with customer complaints in a professional manner
General customer service support
**Requirements**:
2+ years of industry experience
A proactive approach when it comes to dealing with clients
Highly motivated and positive
Work well within a team environment
Strong communication skills at all levels
Eager to learn the products and daily processes to become an expert on the topics.
**Salary**: Market related, plus shift allowance
**Working Hours**:
Nov - March // 16h00 - 01h00
April - October // 15h00 - 00h00
-
Customer Service Agent
6 days ago
Stellenbosch, South Africa Two Three Bird Full time**Purpose** You will be responsible for handling general customer service tasks efficiently whilst treating all customers with the best possible service. As an inbound customer services agent, you will put the customer first, assisting them as quickly as possible. You will be a liaison between the customer and the sales and claims teams, ensuring that all...
-
Customer Support Agent
6 days ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
-
Customer Support Agent
3 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
-
Customer Support Agent
3 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
-
Customer Support Agent
2 days ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
-
Danish Customer Support Agent
2 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
-
French Customer Support Agent
5 days ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting French Speaking Customer Service Agents in the Stellenbosch/Helderberg Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. The company provides subsidised transport to and from work,with a canteen area. If you are tenacious,...
-
German Customer Support Agent
3 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting German Speaking Agents in the Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy...
-
French Customer Support Agent
6 days ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting French Speaking Customer Service Agents in the Stellenbosch/Helderberg Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. The company provides subsidised transport to and from work,with a canteen area. If you are tenacious,...
-
German Customer Support Agent
2 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting German Speaking Agents in the Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy...
-
Nordic Customer Support Agents
3 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Nordic Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
-
Finnish Customer Support Agent
2 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
-
Swedish Customer Support Agent
3 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
-
Customer Service Controller
4 hours ago
Stellenbosch, South Africa Pinpoint-Electronic Leak Location Services CC Full timeWe are a plumbing & leak detection service firm operating out of Stellenbosch and require the services of a committed and diligent person capable of scheduling and successfully managing 10 - 30 service appointments daily. **THE APPLICANT MUST RESIDE WITHIN A 25KM RADIUS FROM STELLENBOSCH** The following skills are a requirement for successful...
-
Customer Support
2 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch-based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. Benefit from extensive in-house training and development programs and enjoy the unique and funky work environment. -...
-
Claims & Customer Service Agent
6 days ago
Stellenbosch, South Africa Two Three Bird Full time**Reports to**: AU Claims Leader / Regional Head (AU) **Working Hours (Mon-Fri)**: - We don’t beat about the bushworking Australian office hours from South Africa is tough, but if you have the grit it takes, you’ll find the experience you gain, our environment, your team mates, and the rewards are worth it! - Depending on Daylight Saving Time, shifts...
-
Sales Agent
6 days ago
Stellenbosch, South Africa Two Three Bird Full time**Purpose** We are looking for energetic people to join our specialist cyclist insurance solutions company. If you want to live and work in Stellenbosch but engage with Australian clients and learn about insurance, we want to hear from you. **In this role you will be responsible for**: **Policy Sales**: Following up on quote requests, taking inbound calls,...
-
Network Monitoring Agent
Found in: beBee S ZA - 3 weeks ago
Stellenbosch, South Africa Herotel Full timeApplications are invited for the Network Monitoring Agent position. This is an on-site position, to be based in Stellenbosch. PURPOSE OF THE ROLE: The role will be responsible for monitoring the network National Monitoring Systems to detect any hardware issues on the network. As the first eyes on events that occur on the network, the Monitoring Agent...
-
Customer Service Controller
2 days ago
Stellenbosch, South Africa Helderberg Personnel Full timeA well-established company specializing in the plumbing industry, has a vacancy for a Customer Service Controller to join their team in Stellenbosch administration assistant|customer service controller **Duties will include but are not limited to**: - Communicating and scheduling appointments with customers using specific customer management software -...
-
Network Monitoring Agent
2 days ago
Stellenbosch, South Africa Herotel Full timeApplications are invited for the **Network Monitoring Agent** position. This is an on-site position, to be based at our National Support Office in Stellenbosch. **PURPOSE OF THE ROLE**:The role will be responsible for monitoring the network National Monitoring Systems to detect any hardware issues on the network. As the first eyes on events that occur on...