Consultant Bank On Wheels

7 months ago

Umhlanga, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

The Mobile Asset Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:

- Owning & Deliver on all individual performance targets for the allocated portfolio of external sales activities (Full Accountability)
- Support collaborative sales activities between relationship banking, business bank and corporate bank
- To take ownership for and manages the mobile banking vehicles (Branch on the Move (BOM) or Branch on the Vehicle (BOV)) and undertaking the end-to-end functional role as an ATM custodian.
- Identifying opportunities and represent Absa on external sales engagements within assigned areas e.g., Employee Value Propositions, public forums, major events, festivals etc.
- Improving overall Absa performance through the identification of sales, cross sell opportunities and active engagement and partnership with colleagues (branches, across BU, region etc) to deliver against these
- Actively building networks and relationships within the assigned area that supports lead generation and Absa visibility across the region

**Job Description**:
Planning and Growth
- Accountable for achievement of sales performance objectives in terms of sales target achievement for Bulk Acquisition Sales, in the B2C environment.
- Deliver sales and service delivery targets within the assigned areas of responsibility
- Collaborate on sales opportunity leads across business disciplines (RB, CIB, Physical Channels)
- Robust proactive calendar management of activities that speak to sales enablement
- Take Accountability for end-to-end fulfilment of sales execution within prescribed sales standards, and actively drive scheme penetration for EVP Schemes to deliver on sales and service targets for the region
- Achieve Strike Rates (Digital, Rewards AFS)
- In conjunction with ES RM/TL, proactively devise weekly plans and activities for Mobile vehicles to drive sales growth
- Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area
- Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
- Leads Management - proactive utilisation and conversion of assigned leads
- Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
- Effective sales execution planning (activities, time management, resources, travel etc.)

Event booking for the Mobile Vehicle - BOM/BOV
- Manage the booking of the vehicle from external stakeholders (external business clients) as well as internal stakeholders (e.g., Group Marketing/ events teams across the various BU’s.)
- Completes the request form related to the event scheduled by the client and ensures that bookings are confirmed and coordinated according to the required processes and standards.
- Requests the registered security company to avail themselves for the event where the vehicle will be utilised
- Responsible for booking of cash for the ATM prior to the event and ensure that the relevant service provider will be on site on the day of the event to load and off load the ATM on site.
- Ensure that the event booking schedule is available and accessible to management at all times

Preparation for Site visits
- Coordinates a site visit with the registered security company before the date of event to ensure that the venue complies to related security requirements in terms of the parking of the vehicle
- Drives the vehicle to the site where the event will take place in order to establish effective network coverage as required for the vehicle to be functional before the day of the event

Vehicle Management - BOM/BOV
- Managing the vehicle to, from and at the event
- Manage the ATM cash on the day of the event by engaging with the relevant service provider for cash pick-up and reloading the ATM in the vehicle, if required
- Supports and coordinates, together with the relevant service provider for the required loading and pick-up of cash and ensures that this process takes place efficiently
- Provide a secondary technical support service related to the equipment in the vehicle
- Responsible for hosting and facilitation of onsite activities such as setting up of the vehicle at the event, assisting with basic customer queries and ensuring that all the required emergency and business contact details are accessible in the vehicle
- Act as a Brand Ambassador in all cli

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