Debtors Clerk

**_ Key Responsibilities:_**

**Accounts Receivable Management**:

- Maintain and update customer accounts in the accounting system.
- Prepare and issue customer invoices and statements in a timely manner.
- Monitor accounts to ensure payments are received promptly and accurately.

**Payment Processing**:

- Record and allocate incoming payments to the appropriate customer accounts.
- Investigate and resolve discrepancies in payments and outstanding balances.
- Coordinate with customers to collect overdue payments and negotiate payment terms.

**Reporting and Documentation**:

- Generate regular reports on accounts receivable status and aging analysis.
- Maintain accurate and up-to-date records of all financial transactions.
- Assist in preparing financial reports and reconciliations as required.

**Customer Communication**:

- Respond to customer inquiries and provide information regarding invoices and payment details.
- Maintain professional and constructive relationships with customers to facilitate payment collection.

**Collections**:

- Monitor and initiate collections activities for overdue accounts.
- Collaborate with the Collections Department to escalate unresolved issues.

**Process Improvement**:

- Identify and recommend process improvements to enhance efficiency and reduce accounts receivable outstanding balances.

**_Qualifications:_**
- High school diploma or equivalent; a degree or diploma in finance or accounting is a plus.
- Proven experience as a Debtors Clerk or in a similar finance-related role within the tourism industry is preferred.
- Strong numerical and analytical skills.
- Excellent communication and interpersonal skills.
- Detail-oriented and highly organized.
- Ability to work independently and meet deadlines.
- Knowledge of debt collection practices and legal requirements is an advantage.