Housekeeping Supervisor

4 weeks ago

Somerset West, South Africa Faircape Full time

The Faircape Group operates 6 high end retirement/lifestyle villages in the Western Cape.

We are seeking a** Housekeeping Supervisor** at our facility **Bridgewater Manor **in Somerset West** **to carry out various cleaning duties and to ensure our facilities are in an orderly condition.

**Job duties include, but is not limited to the following**:
Quality Control:

- Ensure priority tasks are completed timeously such as cleaning rooms prior to admission of new residents.
- Perform room inspection according to the standard checklist along with the Unit or Nursing Services Manager.
- Inspect work performed to ensure that it meets specifications and established standards.
- Report complaints about service and equipment.
- Ensure corrective actions given by the manager are implemented.
- Ensure that records of Housekeeping tasks are up to date and readily available.
- Routinely check on the condition of work areas to ensure that the work schedule is meeting the needs of the facility and adjust accordingly.
- Inform maintenance manager of any painting, repair work, replacements of furnishings and equipment that may be required.
- Recommend changes that could improve service and increase operational efficiency.

Personnel and Human Resources:

- Conduct daily morning meetings with Housekeepers to discuss workflow, allocation and to address any arising matters.
- Engage with Housekeeping staff to resolve performance and personnel problems, and to discuss company policies.
- Redirect issues through appropriate channels.
- Instruct staff in work policies and procedures, and the use and maintenance of equipment.
- Assist manager with screening of potential job applicants.
- Assist manager in evaluating employee performance and recommend personnel actions, such as promotions, transfers, and dismissals

Administration:

- Plan and prepare employee work schedules for everyday operations as well as once off events.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Be available to meet with the direct line manager on a fortnightly basis.
- Report any urgent matters to the line manager immediately.
- Coordinate activities with other on-site staff to ensure that services are provided in an efficient and timely manner.
- Complete weekly report on Housekeeping tasks and staff as directed by the manager.

Stock Control:

- Check and keep an inventory of Housekeeping equipment and supplies and report problems, damage or loss to the manager.
- Ensure order of new supplies and stock are placed timeously. Issue supplies and equipment to Housekeeping staff

Customer Service:

- Perform or assist with cleaning duties as necessary if there are staff shortages.
- Assist with stain removal and cleaning of resident personal furniture as needed.

**Experience and Education**:

- Grade 10-12
- 1-2 years in similar position (Working within a Healthcare centre)
- Housekeeping training courses advantageous

**Skills and Knowledge**:

- Strong understanding of cleaning appliances and their functionalities
- Familiarity with the proper use of cleaning agents and chemicals
- Excellent attention to detail and effective communication skills
- Strong interpersonal abilities
- Proficient in time management and organizational skills

**Attributes**:

- Leadership skills
- Strong critical thinking and problem-solving abilities
- Collaborative teamwork skills
- Keen attention to detail
- Strong sense of responsibility and accountability
- Initiative and creativity
- Conflict resolution expertise
- Adaptability and flexibility

**Specific Requirements**:

- Own reliable transportation
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references

We are offering a salary from R10 000 per month.

Working Hours:
You will work from 07:00 - 17:00 Mondays to Friday with a 45 min lunch break, every alternative Saturday, with a day off during the week. Public holidays and Sundays as required.

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