Retail Manager

5 months ago

Nelspruit, South Africa The Joblink Full time

Contact person for this position:
Rayleen Lentz

**Job Overview**

The Retail Manager will be responsible for all the operational aspects relating to the shop, as well as to empower and lead the team of employees to reach and exceed business objectives.

**Areas of Responsibility (Your duties will include but are not limited to)**

**Receiving**
- Ensure stock is received correctly according to blind check receiving method
- Oversee receiving area for stock counts, expiry dates and condition of stock.
- Refer any differences / discrepancies to Assistant Manager

**Cash Handling**
- Manage and control floats
- Oversee cashiers and cash handling protocol
- Ensure Cash-up documentation is managed procedurally
- Petty cash
- Perform random audits

**Stock Control**
- Damages to be minimised and stock losses to be less than 0,3% of turnover
- Daily stock rotation
- Daily stock counts, as per schedule, from Stock Office must be correctly counted and reported.
- Short dated stock to be reported daily
- Arrange stock take preparations are done and manage process

**Security**
- Open and close shop
- Complete daily managers check sheet
- Ensure that the alarms, cameras and all security systems are in working order, maintained and tested regularly
- Ensure shop locks, roller doors and any other equipment are maintained.
- Manage the outsourced security guards to ensure adherence to all Company policies and procedures.
- General security awareness and accountability as senior on site

**People Management**
- Plan annual and interim labour requirements according to specific volumes and retail requirements
- Ensure all staff and support people are well-versed in local hygiene requirements and explain to them the importance of why and how quality standards are to be assured
- Equip staff with the required tests and equipment to assure product standards are upheld
- Ensure staff is well versed in the requirements relating to stock rotation and shelf displays.
- Identify staff development needs and develop them accordingly
- Evaluate staff performance and provide feedback and coaching as required
- Customer Satisfaction
- Establish and maintain good relationships with customers so that they feel they receive good value at all times
- Proactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency plans when required
- Ensure that Policies and Procedures are followed, and amended to support an ever-changing environment
- Ensure that correct processes are followed when dealing with IR issues
- Arrange any staff rotation between branches
- Management of casual staff

**General**
- Ensure correct freezer temperatures
- General Maintenance
- General day to day duties and ad hoc projects

**Reporting & Finance**
- Record and report key performance indicators on a weekly and monthly basis
- Management Accounts
- Budgeting
- Attend and actively participate in Monday morning meetings

**Teamwork**
- Support department managers and co employees.
- Actively participate as a member of the team
- Performing any other task, not specified herein, which from time to time may be assigned by the manager.

**Housekeeping and Safety Standards**
- Ensure optimal management of Group compliance by adhering to acts, regulations, by laws, company systems, policies and procedures
- Making continues improvements, maintaining high standards and making sure management information is accurate
- Acceptance of overall responsibility and accountability for the prevention of work-related injury, ill health, environmental protection, effectiveness of the management system, as well as provision of safe and healthy workplace and activities
- Ensure the OHS policy and OHS Objectives are established; that the OHS system is compatible with the strategic direction of the organisation; and to ensure achievement thereof via integration into other business processes
- Maintain the stability and reputation of the store by complying with legal, policy and procedure requirements. (including, but not limited to health and safety meetings, ensuring timeous H&S training, safety file etc.)
- Ensure standards for quality, customer service and health and safety are met.
- Resolve health and safety, legal and security issues.
- Quality and Food safety Standards are maintained and managed.
- Delegate duties in writing to subordinate managers to assist them with executing duties, without derogating accountability
- Ensure/ communicate knowledge of the importance of effective OHS management and of conforming to the OHS requirements
- Ensure all types of resources needed to establish, implement, maintain and improve the OHS management system are available
- Senior executives are to support other relevant management roles to demonstrate their leadership and provide direction in/to areas if appointment or responsibility as part of visible felt leadership
- Protect workers / whistle blowers from reprisal when reporting incidents,

  • Retail Sales Manager

    4 weeks ago

    Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time

    Job Title: Retail Sales ManagerAs a Retail Sales Manager at Express Employment Professionals, you will be responsible for driving sales growth and delivering exceptional customer experiences in our retail store.Key Responsibilities:Merchandising and Sales: Develop and implement effective merchandising strategies to stimulate sales growth and maximize...

  • Retail Operations Manager

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is looking for a skilled and experienced Retail Operations Manager to oversee the daily functions of our retail establishment. In this role, you will be accountable for managing the store's operations while ensuring exceptional customer service.Key Responsibilities:Oversee all facets of the retail store, including sales performance, inventory...

  • Retail Sales Manager

    1 month ago

    Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time

    Retail Sales Manager Job Description **Key Responsibilities:** * Develop and implement effective merchandising strategies to drive sales growth * Create and execute advertising plans to promote products and services * Manage inventory levels and control stockroom operations * Introduce new products and ranges to the market * Maintain accurate cash handling...

  • Retail Operations Manager

    4 weeks ago

    Nelspruit, Mpumalanga, South Africa Mr Price Full time

    As a Retail Operations Manager, you will oversee and direct the daily functions of the store to ensure that all goals, targets, and customer service benchmarks are not only met but surpassed. Inventory Oversight: Guarantee that inventory is properly received and unpacked to display and restock the sales area. Supervise and manage inventory levels...

  • Senior Retail Business Development Manager

    1 week ago

    Nelspruit, Mpumalanga, South Africa SHARON NUROCK RECRUITMENT CC Full time

    Job DescriptionAs a Senior Retail Business Development Manager at Sharon Nurock Recruitment CC, you will be responsible for building and maintaining relationships with regional retailers, staff, and corporate team members. Your primary goal will be to ensure that stores adhere to minimum format and CI specifications, while also assisting stores to grow...

  • Regional Operations Manager

    1 week ago

    Nelspruit, Mpumalanga, South Africa RS Recruitment Services Full time

    RS Recruitment Services is seeking a Regional Operations Manager to join a leading organisation in the retail hardware industry. The successful candidate will be based in the Lowveld Mpumalanga and will be responsible for growing retail and DC sales through comprehensive business consulting services to stores.The ideal candidate will have a tertiary...

  • Retail Sales Manager

    2 weeks ago

    Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Sales Manager to join our team at Express Employment Professionals. As a key member of our sales team, you will be responsible for driving sales growth, managing store operations, and leading a team of sales professionals.Key ResponsibilitiesMerchandising and Sales: Develop and implement...

  • Retail Store Operations Manager

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is seeking a highly skilled and accomplished Store Manager to lead our retail store's day-to-day operations and ensure exceptional customer satisfaction. As a seasoned retail professional, you will be responsible for overseeing the store's performance, driving sales growth, and fostering a positive work environment.Key Responsibilities:Manage...

  • Retail Sales Manager

    2 months ago

    Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Sales Manager to join our team at Express Employment Professionals. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.Key Responsibilities:Merchandising and Sales: Develop and...

  • Retail Shop Manager Position

    1 day ago

    Nelspruit, Mpumalanga, South Africa Kontak Recruitment Full time

    About the RoleWe are seeking a dedicated and enthusiastic Retail Shop Manager to play a pivotal role in delivering exceptional customer experiences and driving store performance.Key ResponsibilitiesImplement and make use of advanced selling techniques to exceed customer expectations and enhance the overall shopping experience.Implement and adhere to stock...

  • Retail Store Operations Manager

    1 week ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is seeking a highly skilled Store Manager to lead our retail store to success. As the Store Manager, you will be responsible for overseeing the day-to-day operations of the store and ensuring exceptional customer satisfaction.Key Responsibilities:Manage all aspects of the store, including sales, inventory, and staffEnsure the store is...

  • Retail Operations Supervisor

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is actively looking for a dedicated and skilled Retail Operations Supervisor to support our client's establishment in Nelspruit. In this pivotal role, you will collaborate closely with the Store Manager to ensure the effective and seamless functioning of the retail outlet. If you possess prior experience in retail management and a commitment...

  • Retail Operations Supervisor

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is actively looking for a dedicated and skilled Retail Operations Supervisor to support our client's retail establishment. In this pivotal role, you will collaborate with the Store Manager to ensure optimal store functionality and customer satisfaction.Key Responsibilities:Assist in managing daily store operations to enhance efficiency Drive...

  • Retail Operations Leader

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is in search of a skilled and seasoned Retail Operations Leader to oversee our client's retail establishment. In this pivotal role, you will manage the daily functions of the store while ensuring exceptional customer experiences.Key Responsibilities:Oversee all store operations, including sales performance, inventory management, and team...

  • Retail Operations Leader

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    RPO Recruitment is in search of a skilled and seasoned Retail Operations Leader to oversee our client's retail establishment. In this pivotal role, you will manage the daily functions of the store while ensuring exceptional customer service is maintained.Key Responsibilities:Oversee all store operations, including sales management, inventory control, and...

  • Assistant Store Manager

    1 month ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    Assistant Store Manager OpportunityRPO Recruitment is seeking a skilled and motivated Assistant Store Manager to support the smooth operation of our client's store in Nelspruit. As a key member of the retail team, you will work closely with the Store Manager to drive sales growth, deliver exceptional customer service, and maintain a high-performing store...

  • Floor Manager

    5 months ago

    Nelspruit, South Africa VKB Group Full time

    **Introduction** VKB Agriculture (Pty) Ltd is a dynamic agricultural company in the Northeast Free State with interests in Limpopo. This organisation, which strives towards healthy and modern business practices offers employees the opportunity to utilise and develop their knowledge and skills in a competitive work environment. We offer you the opportunity...

  • Assistant Store Manager

    2 months ago

    Nelspruit, Mpumalanga, South Africa RPO Recruitment Full time

    About the RoleRPO Recruitment is seeking a highly skilled and motivated Assistant Store Manager to join our client's team. As a key member of the store management team, you will play a crucial role in ensuring the smooth and efficient operation of the store.Key ResponsibilitiesStore Operations: Assist the Store Manager in overseeing the day-to-day activities...

  • NEW BUSINESS DEVELOPMENT MANAGER

    1 week ago

    Nelspruit, South Africa Jobted ZA C2 Full time

    RS Recruitment Services is assisting a leading organisation in the RETAIL HARDWARE industry to recruit a NEW BUSINESS DEVELOPMENT MANAGER to be based at their offices in Nelspruit, Lowveld. Basic R45k + car allowance R21k + medical aid and provident fund benefits. OUR CLIENT HAS BEEN IN BUSINESS FOR OVER 30 YEARS AND IS PART OF A GROUP OF 350 RETAIL STORES...

  • Nelspruit Retail Sales Associate

    3 weeks ago

    Nelspruit, Mpumalanga, South Africa Absolute Pets Full time

    About Absolute PetsAs the leading pet retailer in South Africa, Absolute Pets is dedicated to providing exceptional service and products to our customers. We are seeking a passionate and driven sales assistant to join our team at one of our growing stores in Nelspruit.Key ResponsibilitiesProvide world-class service to our customers, ensuring their needs are...