F&b Manager

2 weeks ago

Durbanville, South Africa GBHC Hospitality Consultants Full time

**CRITERIA;**
- Permanent position
- Non-EE
- Reputable brand in Durbanville is seeking to employ an experience F&B Manager.
- Minimum 2 years of experience in an upmarket F&B position.
- Must reside in Durbanville demographic.
- Must have reliable transport.

**COST TO COMPANY**
- Gross salary of 20k per month with KPI incentives of up to 5k per month.
- Total earning opportunity R25k gross per month.

**KPI**

Three categories. 1k incentive per category if achieved. If all three categories are achieved another 2k is added to the incentive payout.
- **MAN ACCOUNTS**:

- Management accounts - COS fall within 1% variance of actual and theoretical.
- Management accounts - labour cost fall in line or below company monthly budget.
- Management account - OPEX falls in line or below company monthly budget.
- **GUEST SENTIMENT**:

- Build a positive point growth on a monthly basis and then maintain a positive rating of 4.7 on Facebook, Google and Tripadvisor.
- Get guests to complete in house feedback questionnaires, a minimum of 20 per month.
- **AUDITS**

Achieve and maintain a minimum of 85% for monthly audits.
- Hygiene Audits
- Service Audit
- Health and safety Audit

**JOB DESCRIPTION**

**Title**: FOOD AND BEVERAGE MANAGER

**Reports To**: General / Facilities Manager

**Notes**:_If the businesses operational requirements do not allow for a specific Food and Beverage Manager, this positions responsibility and accountability will be allocated to a manager, if so needed, by the General Manager. This will be split between the FOH and Beverage Manager._

**SCOPE AND PURPOSE OF THE JOB**

To provide leadership, coaching and direction to their team in-order to maximize the long-term sales and profitability of the store. The Food & Beverage Manager is required to build positive business relationships both internally with staff and externally with suppliers and customers.

**SALES AND MARKET**
- Actively source affordable, quality product as per nominated listings.
- Ensure effective menu engineering and competitive pricing to suit market.
- Ensure effective up-selling to all departments.
- Promote the unit in all dealings, internal & external (build relationships with suppliers).
- Visit one competitor per month to gain ideas, trends and improvements.
- Contribute improvements to existing systems & processes.

**PROFITABILITY**
- Contribute to bottom line by maintaining food cost as per budget.
- Contribute to the achievement of expected C.O.S via weekly F&B reports as per POS and a variance of within 1% of standard.
- Conduct accurate weekly stock takes on the standard inventory sheet.
- Ensure all F&B reports are completed and balanced daily and weekly.
- Ensure to communicate all relevant info to F.O.H management.
- Ensure correct record of waste is kept.
- Continually create systems to minimize waste.
- Ensure spending budget is controlled according to expected trade levels.
- Action all discrepancies on invoices.
- Monitor usage of non-consumable / consumable items.
- Ensure strict Key control of all stock.
- Ensure orders with suppliers are done via POS system.
- Quote file on pricing to be kept up to date.
- Ensure that all relevant documentation is maintained according to standard

**PEOPLE**
- Commit to company vision and values.
- Ensure that all job descriptions are kept updated for F&B and Retail staff.
- Negotiate incentives for the staff with suppliers or promote via internal resources.
- Maintain standards in work areas.
- Ensure regular performance reviews are conducted according to standard.
- Ensure pro-active approach is taken in hiring employees within company policy.
- Ensure that the F.O.H. menu breakdown is updated at all times.

**MANAGEMENT OF CAPITAL RESOURCES**
- Preventative maintenance program to be carried out on all designated capital equipment as per policy.
- Ensure that all equipment is properly maintained for safety as well as profitability.
- Ensure the upkeep of the tills / computer / POS system.
- Ensure info on POS system is kept updated / maintained according to company policy and procedure.

**QUALITY AND SERVICE**
- Ensures a suitable and appropriate atmosphere is created and maintained to enhance customer satisfaction.
- Coordinates implementation and execution of new products consistently within the unit.
- Maintains the highest standards of quality for raw products.
- Maintains the highest standards of finished product.
- Maintains the highest standards of service.
- Ensures menu changes are done in line with market demands.
- Ensure effective use shift planning to support one hundred percent customer satisfaction.
- Ensures that cost control measures consistency are used to identify and address operational opportunities.

**STAFFING COMPLIMENT AND TRAINING**
- Commit to the company vision and values.
- Ensure staff costing / ctc is in line with company budgets.
- Ensure a proactive approach is taken to hiring employees in line with company policy.
- Ensure that the com

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