Functional Consultant

7 months ago

Cape Town, South Africa ADP Full time

**ADP South Africa is hiring a Functional Consultant.**

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

If so, this may be the opportunity you've been searching for

In this role, you will implement and familiarise new and existing clients with the functionality of ADPs combined payroll and HR systems. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of your job is to support clients by implementing payroll setups in compliance with legislative requirements whilst building and maintaining sustainable client relationships to ensure recurring business. Every day will be challenging because the requests you receive will vary. You will be required to provide solutions through investigation and identification which will keep things interesting, and our top-ranked training will help to set you up for success

To thrive in this role, you will have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

**A LITTLE ABOUT ADP**:
**WHAT YOU CAN EXPECT ON A TYPICAL DAY**:

- Responsible for implementing any additional features/modules/methods, etc.
- Understand the client's internal business needs, and make recommendations and provide solutions to meet these needs
- Develop and maintain effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience
- Establish and manage activities towards project milestones independently or in conjunction with Project Manager
- Communicate continuously with clients and ADP Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule
- Interpret issues and find creative solutions to help the business with their long-term needs
- Perform adequate system testing and present findings to the wider project
- team
- Manage meetings, facilitate workshops and deliver presentations
- Ensure that the project is running to established time scales and attend project meetings with the client to discuss progress and critical issues
- Create bespoke reports and Interfaces
- Perform any activity outside of the monthly payroll process, such as tax year end

**TO SUCCEED IN THIS ROLE**:

- You must have a diploma / degree in commerce / human resources or any related qualification / experience
- 5+ years payroll experience or experience as an HRIS practitioner with payroll systems experience (Sage300 and/or Premier)
- Experience in a client facing-role

**Skills, Knowledge & Attributes**:

- Effective time management skills
- Effective communication skills
- In-depth SA payroll knowledge
- Knowledge of SA payroll tax legislation
- Knowledge of SA labour legislation
- Ability to work independently and provide solutions to the clients
- Ability to influence clients and guide towards best solution to help resolve needs

**BONUS POINTS FOR THESE**:

- Experience in a Payroll Outsourcing environment will be advantageous
- Knowledge of other African countries payroll tax legislation will be advantageous End to end implementation experience within the HCM space (preferred)

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Be yourself **in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
- **Belong **by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences
- **Grow your career **in an agile, dynamic environment with plenty of opportunities to progress
- **Continuously learn **through ongoing training, development, and mentorship opportunities
- **Be your healthiest. **Best-in-class benefits start on Day 1 because healthy associates are happy ones
- **Focus on your mental health and well-being. **We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another
- **Join a company committed to giving back **and generating a lasting, positive impact upon the communities in which we work and live
- **Get paid to pay it forward. **Company-paid time off for volunteering for causes you care about

**Salary Range**:Market related

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equali

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