Direct Debits Administrator

3 weeks ago


Bellville, South Africa Ignite Fitness Full time

**ARE YOU A FINANCE FANATIC WITH EXCEPTIONAL ATTENTION TO DETAIL AND STRONG ADMINISTRATIVE SKILLS? IF SO, WE WELCOME YOU TO IGNITE YOUR CAREER PATH WITH SOUTH AFRICA'S LEADER IN THE HEALTH AND FITNESS INDUSTRY**

**OUR HEAD OFFICE LOCATED IN THE NORTHERN SUBURBS OF CAPE TOWN REQUIRES A TALENTED AND EXPERIENCED **_**DIRECT DEBITS ADMINISTRATOR**_ **TO COMMENCE EMPLOYMENT WITH THE COMPANY.**

**Key Performance Areas**:
**1.** **Managing Effectiveness**:

- Submissions of Direct Debit batches
- Maintaining of members Direct Debits
- Escalating issues to your line manager

**2.** **Operations**:

- Ensure Debit Orders are submitted on the 1st, 5th, 15th and 25th
- Resubmit batches on the 15th
- Submit Weekly sales reports every Thursday
- Cleaning up system software accounts
- Sending and follow up on immediate fails
- Follow up on mandate queries
- Update accounts with new mandates received
- To record and maintain our members personal and banking details.
- Ensure data is extracted from the data base

**3.** **Club Support**:

- Verify all contracts telephonically with members
- Responsible for various weekly & monthly reports
- Liaising with clubs to ensure are contracts are loaded correctly and pending’s are cleared timeously.
- Compiling clubs’ sales totals
- Conducting the welcome calls
- Handling membership queries that originate either from the central mailbox or through the clubs logging tickets with fresh desk.
- Ad hoc Admin duties

Application Question(s):

- What is your highest qualification?

**Experience**:

- Direct debits administration: 2 years (preferred)

**Language**:

- English and Afrikaans (preferred)



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