Despatch Clerk

**Purpose of the job**:
To administer the despatch process which** **entails receiving, capturing of stock, printing of documentation, invoicing and various other admin tasks.

**Requirements**:

- Pressurized environment
- 6-day position
- May have to deal with customer complaints
- Required to work Saturdays, Sundays, Public Holidays or as per operational requirements
- Ability to work in a team environment to achieve daily deadlines

**Qualification Requirements**:
**Qualifications**:

- ** **Grade 12 (matric) certificate or equivalent
- Computer literate

**Experience Requirements**:
**Experience**:

- ** **2 - 3yrs experience in a similar position in an FMCG environment
- Organizational Understanding
- Business procedures, rules and processes
- In-house systems (DRM, GP2018)
- Accuracy/ attention to detail
- Communication - written, verbal
- Numerical ability
- Innovation/Continuous Improvements
- Teamwork
- Accountability
- Sense of urgency/results orientation
- Respect

**Key Outputs**:
**Responsibilities**:

- Receiving and capturing stock from bakeries
- Data Capture all despatch administration
- Invoices to be processed and captured
- Assist with customer complaints
- Checking of physical stock against system stock and verifying of figures
- Supervision of staff
- Checking and verifying physical stock against picking slips on trucks
- Correct and accurate reporting