UX Desginer
4 days ago
Job Summary: A UX Designer II defines the customer interactions of our products. She/he owns and executes part of the design strategy for a business or product line. She/he is seen as a critical stakeholder for the design of new products.
**Responsibilities**:
Customer (or User) Focus
- Works collaboratively with research to help identify opportunities to better understand customer’s needs.
- Understands how his/her role impacts customer satisfaction.
- Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
Creative Problem Solving
- Can work proactively with technology, product and other key stakeholders to come up with new and creative ideas.
- Can generate new ideas by analyzing product data for insights.
- Proposes solutions when faced with a new design challenge.
- Seeks new ideas from other internal stakeholders.
Product Design
- Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams.
- Works with UX Researcher to understand the user needs.
- Collaborate on when to execute usability testing for applicable projects.
- Deliver established UCD solutions/processes.
- Good interaction design skills and attention to detail.
- Introduces new design patterns and style guides.
- Can clearly articulate design rationale and concepts
Data Driven Analysis & Testing
- Proactively uses data to establish key metrics for projects.
- Explores data from analytics packages, customer insight or other sources to understand context of research work.
- Identifies gaps where data is needed.
- Regularly tests design work with users in partnership with UX Research team.
- Iterates research methods based on testing and data analysis.
Technical Skills
- Has a very good knowledge of the tech stack of the organisation.
- Understands the nuances of designing for different platforms.
- Uses design software (Axure, Sketch, Invsion) to intermediate level.
- Builds good working relationships with tech teams.
- Uses relevant tools for communicating designs to developers.
Competencies:
Personal Capability
Practices Self-Development
- Continually develops depth and breadth in key competencies
- Takes concrete actions relating to feedback to improve performance
- Actively seeks feedback from others
- Understands own strengths and weaknesses and looks for opportunities to build on both
Solves Problems and Analyzes Issues
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems
- Is able to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
Innovates
- “Brainstorms“ with others to look for different approaches to current process and tasks
- Looks for opportunities to develop new ideas or thinking within own role
- Experiments with new ideas as part of role
Interpersonal Skills
Communicates Powerfully and Prolifically
- Demonstrates effective conversational skills, including active listening and questioning
- Shares information relevant to own role
- Participates in team presentations
Collaboration and Teamwork
- Encourages co-operation between all members of the team
- Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
- Helps people to resolve conflict
- Identifies and removes barriers to team performance
- Identifies ways for further collaboration across teams
Builds Relationships
- Establishes rapport with others on the team and across teams
- Works effectively with others to get work done
- Treats all individuals with respect
- Handles difficult situations, minimising conflict
Experience and Education
Suggested Minimum Years of Experience: 4-6 years
Critical Experiences (Required for entry into this role): N/A
Education to Qualify:
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UX Desginer
4 days ago
Cape Town, South Africa LexisNexis Full timeJob Summary: A UX Designer II defines the customer interactions of our products. She/he owns and executes part of the design strategy for a business or product line. She/he is seen as a critical stakeholder for the design of new products. **Responsibilities**: Customer (or User) Focus - Works collaboratively with research to help identify opportunities to...