Senior Professional Services Consultant

2 weeks ago

Pretoria, South Africa SHL Global Full time

SHL South Africa is currently seeking a Senior Professional Services delivery consultant. This is an exciting role as it will provide the successful incumbent with an opportunity to use their technical experience as a psychologist or psychometrist for delivery purposes.

**Key Accountabilities**:

- To deliver quality talent project components, driven by ethical standards, according to the set standard and scope.
- To maintain a level of professionalism and business acumen to engage effectively with clients as well as deliver consistent quality according to a standard methodology.
- To continuously develop a level of professionalism and business acumen to engage effectively with clients.
- To monitor separate projects for profitability and efficiency in order to identify opportunities for continuous business improvement.
- To maintain the integrity of the overall solutions, overseeing any escalations and being involved in re-scoping if required.
- To accurately and consistently attend to administration and record-keeping.
- To promote cross-functional collaboration and ensure knowledge share across the business.
- To identify cross-sell and up-sell opportunities while delivering talent solutions.

**Experience and Qualifications**:

- The successful incumbent will possess a bachelor’s degree and be a registered Industrial Psychologist or Psychometrist with the HPCSA.
- Experience within talent management/measurement, including:

- Experience as a client facing consultant and having presented training courses is preferred.
- Possess talent management knowledge and experience working with HR strategy and processes, organisational behaviour and organisational development.
- Good knowledge of psychometric concepts and best practice
- Data analytics experience (highly preferred)
- Experience of demonstrating ROI/business value/measurable impact to clients
- Delivery of training and facilitation of workshops
- A persuasive and credible networker - with skills to develop existing opportunities and leverage new ones

**About Us**
- We unlock the possibilities of businesses through the power of people, science and technology.
- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.**What SHL can offer you**
- An inclusive culture.
- A fun and flexible workplace where you’ll be inspired to do your best work.
- Employee benefits package that takes care of you and your family.
- Support, coaching, and on-the-job development to achieve career success.
- The ability to transform workplaces around the world for others.

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