Underwritng Manager

The successful applicant will join the Underwriting Management Team and will be responsible for the overall management of the team including the following key responsibility areas:
Increase overall profitability of the company
- Manage operational cost in department(s)
- Maintaining profitable loss ratios
- New business and budget growth
- Retention
- Achieve strategic results

Stakeholder relationship management
- Liaise with internal and external stakeholders with aim of building and maintaining relationships
- Brand ambassadorship - ensuring that the Clientbrand is positioned positively in the market

Management of Operational and Internal processes
- Compliance
- Complaints management and Treating Customers Fairly
- Mandate management
- Manage effective underwriting activities and ensure appropriate processes on various schemes
- Manage Reactive Department to ensure improved / efficient portfolio performance
- Oversee allocation of resources
- Reporting
- Various meetings

Oversee special projects
- Manage staff component to deal with Special Projects
- Oversee the effective execution of deliverables
- Champion change management as may be required

**UNDERWRITING MANAGER**: PERSONAL LINES

Oversee employee engagement and performance
- Manage staff
- Ensure motivated and retained staff
- Actively train and develop staff (guidance, mentoring and formal training)
- Effective management of employee relations
- General people management administration - e.g. leave and disciplinary processes
- Create positive energy amongst team
- Champion changes introduced to the company in general and team in particular

**Minimum Requirements**:

- Matric
- English (read, write, speak)
- FAIS Fit and Proper for Personal lines product categories (RE 5 and credits/full qualification). Must not work under FAIS supervision.
- NQF5 or Higher Qualification (preferred)
- Relevant Tertiary Qualification (optional)

**Work Experience Minimum Requirements**:

- 7 years working experience in short-term insurance at a broker, insurer, or administrator.

**In addition to the above**:

- At least 3 years in Underwriting dealing with personal lines products; and
- At least3 years in an Underwriting Management/Supervisory position overseeing an operational team
- Knowledge of the South African Financial Sector with a specific focus on Short-term Insurance
- Knowledge and understanding of legal requirements of the insurance industry
- Knowledge, understanding and interpretation of short-term insurance products
- Understanding of portfolio management principles
- Interpretation of relevant management information
- Microsoft Office products skills (Outlook, Word, Excel, PowerPoint)
- Excellent understanding of generic underwriting rules and products
- Must be able to make sound underwriting decisions
- Must be able to handle escalated matters as assigned to the position

Applicants must have a clear ITC, clear criminal record and excellent previous employment references and COVID19 Vaccinated.

Between 5 - 7 Years