Retentions Agent

Golf and Cycling are two of the few sectors that has shown an extensive growth in leisure and retail over the past 18 months.

At MoreCorp, we believe in helping friends and enabling them to enjoy their golf and cycling lifestyle more, by getting them to play better, cycle further and have more fun.

We are looking for highly self-motivated and goal driven individuals to join our golf and cycling team. Passion, energy, and a positive attitude are key attributes that we look for.

Career coaching and training will be provided. If you have the desire to learn and earn-we will guide you and help you to reach your goals.

**Requirements**:

- Ideally a minimum of 2 years’ experience in a call centre or customer care environment
- Strong communication skills and ability to build and strengthen relationships
- Resilience
- Golf and cycling knowledge/experience would be an advantage

**Focus Areas**
- Assisting members who wish to cancel their memberships.
- Contacting all cancellations requests.
- Conduct a needs analysis and attempt to save them by ensuring they are making the right decision.

**Salary**: From R10,000.00 per month

COVID-19 considerations:
All Covid 19 protocols are adhered to and in place.

Application Question(s):

- Do you play golf or cycle?
- Which area do you reside in?
- Have you worked in a call centre before?

**Experience**:

- customer care: 2 years (required)