Ukvi Entry Clearance Assistant X17

2 months ago

Pretoria, South Africa Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities)

**Main Duties and Responsibilities**:
**Typical tasks include**:

- Accurately entering data, including the amendment of biographical data as necessary.
- The post holder will make decisions on what information they input into the system. They are also responsible for error identification and correction.
- Contacting applicants when additional evidence is needed in order to complete processing
- Assisting the management team and the wider Decision-Making Centre as required
- Monitoring and reporting the operational position

**Typical tasks include**:

- Undertaking document verification checks.
- The post holder will decide which documents to enrich and whether they can verify the information they are enriching, i.e. deciding whether is it inconclusive or false.
- The post holder will be required to decide whether they have sufficient information, if they don’t they will need to go online and source further details to check the veracity of the information provided
- Carrying out telephone enquiries
- Performing interpretation during visa interviews as necessary.
- Performing other enrichment activity to support decision makers.

**Visa Writers** are responsible for the printing and dispatch of visas.

Typical tasks include:

- Checking computer records to ensure accuracy before printing, e.g., checking the quality of endorsement codes and vignettes.
- The post holder will be responsible for prioritising their workflow taking account of whether a case is PV or SPV.
- Liaising with colleagues and management upon identifying any problems
- Following the correct procedures for the issuing, revocation or cancellation of UK visas
- Supporting management and other teams as required
- Printing and dispatch of vignettes as required for the post holder’s current DMC or other DMCs as required. Ensuring vignettes are dispatched within set deadlines.
- Problem solving any hardware errors they encounter.

Essential qualifications, skills and experience
- Educated to Matric level or equivalent
- Will take responsibility for the quality of their own work and work well in a team
- Strong customer focus with good attention to detail
- Evidence of working effectively against demanding targets
- Evidence of using your initiative for problem solving

Desirable qualifications, skills and experience
- A strong communicator with excellent spoken and written English
- Previous experience in Data Capturing and office administration
- Required behaviours- Managing a Quality Service, Delivering at Pace Application deadline Application deadline - day Application deadline - month Application deadline - year
- 28 February 2023

Grade
- Administrative Officer (AO)

Type of Position
- Fixed Term

Working hours per week
- 36.5 hours

Duration of Post
- 4 months

Region
- Africa

Country/Territory
- South Africa

Location (City)
- Pretoria

Type of Post
- British High Commission

Number of vacancies
- 17

Salary
- R 20,361.91

Start Date Start Date - day Start Date - month Start Date - year
- 1 April 2023

Other benefits and conditions of employment

**Learning and development opportunities (and any specific training courses to be completed)**:
Additional information
- Obtain the relevant permit
- Pay fees for the permit
- Make arrangements to relocate
- Meet the costs to relocate
- The British High Commission do not sponsor visas/work permits except where it may be local practice to do so.
- Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

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