Supervisor
6 months ago
Sorting of daily correspondence.
- Reconciliation of the Ledger Account.
- Draft, maintain and monitors the monthly ICT schedules for ACB and DEBI CHECK output Files.
- Check and monitor the various total of the Q-link DEBI CHECK and ACB files
- Monitor the daily discrepancy reports from Q-link DEBI CHECK and Follow up on any irregularities.
- Controlling the exchange of files between Q-link and our Production system.
- Attend meeting with Q-link and outside institutions
- Maintain and process the monthly Q-Mop files.
- Attend to the transactions on the 1st Provisional Lapse Run Report.
- Report of DEBI CHECK and Debit Order policies cash Payments.
- Attend the report of not in force policies with balances.
- Attend to the FO spot check key functions.
- Ensure that all system are up and running on a daily basis
- Maintain effective personnel administration and render training and support
- Assist with the Performance Appraisal of Subordinates.
- Compile monthly stats report of the post/ correspondence
- Attend to all queries written and telephonic forms Life office and individual policy holders, complaints department, Ombudsman, Hello Peter Face Book.
- Identify and address system errors and improvements
- Create a facility number on the system and notify all the relevant parties once approved.
- Regular meetings must be held with subordinate and Minutes should also be taken
- Grade 12
- Tertiary qualification will be added advantage
- 3 - 4 years experience in long term insurance
- 3 years experience in administration
- 1 -2 years experience in supervisory role
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