Workshop Supervisor

ACADEMIC QUALIFICATIONS:

- Grade 12
- Trade test (Instrumentation) and/or National Diploma (Instrumentation)
- Supervisory Certification (Advantageous)

EXPERIENCE:

- 3 - 5 years Process Plant maintenance experience
- 2 Years applied Supervisory Experience
- Valve Refurbishment Experience
- Drivers License Required

KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):

- Determine customer needs and effectively market service capabilities, including installation solutions
- Maintain and develop relationships with existing and new customers
- Forecast and report on annual, monthly and weekly opportunities utilizing the company CRM system.
- Interface with all sales consultants on sales and service opportunities to ensure sound relationship management
- Set annual order intake targets through interaction with all sales consultants and customers on sales and service opportunities
- Active participation in Site Walkdowns to determine gather exact information on installed base and capturing of information on internal system utilized for this purpose.
- Interface with Sales Consultants to produce and maintain an accurate STO
- (Shutdowns/Turnarounds/Outages) funnel for all customers in the area
- Determine own and all team members’ skills and training requirements and facilitate effective interventions. Ensure that Planned Job Observations are carried out annually.
- Ensure that the quality system required for the repair process is implemented, adhered to and maintained
- Supervise activities of all direct reports in the Workshop environment and ensure optimal utilization of all resources

**Salary**: R700 000,00 per year