Quality Assurance Officer X3: Blc

**Main purpose of the job** **Evaluating Call Quality** - Assist operations in tracking, documenting, and reporting on quality levels - Analyse and investigate calls to ensure resolution in accordance with company guidelines and external regulatory requirements - Develop or update company procedures to ensure capture, investigation, and proper documentation...

**Evaluating Call Quality** - Assist operations in tracking, documenting, and reporting on quality levels - Analyse and investigate calls to ensure resolution in accordance with company guidelines and external regulatory requirements - Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints - Monitor...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. **Role Purpose** Ensure onboarding of...

Responsibilities Examine technical compatibility and functioning across various systems and browsers Complete all quality assurance and testing procedures for elearning courses as part of the project's learning development life cycle Quality Assurance for usability and user experience Conduct regular reviews of the product portfolio based on development,...

Main purpose of the jobEvaluating Call Quality Assist operations in tracking, documenting, and reporting on quality levels Analyse and investigate calls to ensure resolution in accordance with company guidelines and external regulatory requirements Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints...

Evaluating Call Quality Assist operations in tracking, documenting, and reporting on quality levels Analyse and investigate calls to ensure resolution in accordance with company guidelines and external regulatory requirements Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints Monitor riskmanagement...

seeking **Quality Assurers/QA Specialists **for an Insurance Company. Company based in Hyde Park, Sandton. They are offering a **R14,000 p/m** basic and additional incentives are capped at **R15,000.** **Issued a 3 month contract before a permanent contract is offered.** - Diploma/Degree - Team lead role and skills - Fluent in both English and...

IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Role PurposeEnsure onboarding of quality new...

Job Details: Department Quality Assurance Minimum experience Associate Company primary industry Insurance Job functional area Functional Area Salary R R per annumIntroductionOne of the biggest short-term insurance company based in Sandton is looking for a Quality Assurance Specialist to join their team.Purpose of the RolePerforms complex level proactive...

Job Details: Department Quality Assurance Minimum experience Associate Company primary industry Insurance Job functional area Quality Assurance Salary R R per annumJob Advert SummaryPurpose of the jobThe purpose of the role is to conduct quality assurance assignment to monitor compliance with the companyagent outsourcing agreement, internal policies,...

OneSpark (Pty) Ltd is looking for a Quality Assurance Specialist who will monitor service and sales calls to assess consultant behaviour, technical accuracy, sales and service performance, and compliance to company policies and procedures. **CANDIDATE PROFILE** - Matric - Clear Criminal and Clear Credit Record - FAIS Accredited/RE5...

seeking Quality Assurers/QA Specialists for an Insurance Company.Company based in Hyde Park, Sandton. They are offering a R14,000 p/m basic and additional incentives are capped at R15,000.Issued a 3 month contract before a permanent contract is offered. Diploma/Degree Team lead role and skills Fluent in both English and AfrikaansJob Types: Full-time,...

**Requirements**: - Recognised Information Technology or related 3 [three] year degree. - Minimum 2 [two] years’ experience in Quality Assurance and software testing. - Minimum 1 [one] years’ experience in test automation and scripting. - Proficient in Microsoft Office tools; specifically, MS Teams, MS Outlook, SharePoint, Excel, PowerPoint, and Word. -...

The Independent Institute of Education (IIE) (Pty) Ltd is the registered provider of higher education that is offered through the following educational brands: IIE Varsity College, IIE Vega School of Brand Leadership, IIE MSA, IIE Rosebank College and IIE School of Hospitality and Service Management. The Independent Institute of Education’s Central...

OneSpark (Pty) Ltd is looking for a Quality Assurance Specialist who will monitor service and sales calls to assess consultant behaviour, technical accuracy, sales and service performance, and compliance to company policies and procedures.CANDIDATE PROFILE Matric Clear Criminal and Clear Credit Record FAIS Accredited/RE5 AdvantageREQUIREMENTS 35 years'...

CCBSA has an opportunity exists for suitable students to gain on the job experience as Quality Assurance In-Service Trainees for a period of 12 months. These positions will report to a Team Leader. 

Don’t miss out on this extraordinary opportunity to join a prestigious consultancy with a strong track record of delivering effective solutions in the financial services industry. As an experienced Quality Assurance Tester, you will play a vital role in improving organizational effectiveness and operational efficiency. By seizing this opportunity, you...

**Requirements**: - 2+ years experience in overseeing the design, development, and implementation of quality assurance standards for software testing. - University graduate degree specializing in software engineering, computer science, or business administration **Preference**: - 3+ years in overseeing the design, development, and implementation of...

Don’t miss out on this extraordinary opportunity to join a prestigious consultancy with a strong track record of delivering effective solutions in the financial services industry. As a Quality Assurance Tester, you will be part of a passionate team dedicated to improving organizational effectiveness and operational efficiency. Working with renowned...

**Job Purpose** Software Quality Assurance - creating robust and error free software through thorough product testing both manual and automated **Education** - B.Sc Information Science Degree or ISTQB certification B Com degree - B Com degree **Work Experience** - 3 years of QA experience - 3 Years’ Experience in Automation Testing - Experience in...