Junior Travel Specialist

2 weeks ago


Johannesburg, South Africa HotelJobs.co.za Full time

**DO YOU DREAM OF CRAFTING THE ULTIMATE GUEST EXPERIENCE? ARE YOU READY FOR A LUXURY BRAND?**

Our client, a luxury travel brand, is looking for a Junior Travel Specialist who will give passionately to their role, work tirelessly and have the guest experience at the core of their focus daily.

**KEY OUTPUTS**:

- Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailor-made itineraries.
- Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
- Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
- Working hours early and late shift, and emergency duty, on a weekly rotational basis.
- Proactive selling of all products and services ensuring the best possible experience for the guests.

**SKILLS & KNOWLEDGE REQUIRED**:

- 1 to 4 years of Travel Specialist experience.
- Understanding of travel industry channels.
- Excellent computer skills including:

- WETU advantageous
- Tourplan advantageous
- Good understanding of terms and conditions, product knowledge, third party and product destinations.
- A good knowledge of South Africa, Southern and East Africa preferable - more training will be provided should the applicant prove successful.
- Calm and professional manner of servicing agents and guests.
- Problem-solving skills.
- Experiential creativity (crafting the ultimate guest experiences).

Renumeration will be dependent on experience.



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