People Operations Administrator

1 month ago

Cape Town, South Africa AnyVan Ltd Full time

AnyVan makes moving anything, anywhere easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry.

Like many popular marketplaces, we’re asset light - i.e., we don’t own any vehicles or employ any drivers. We work with our transport partners and use technology to disrupt the entire delivery and moving process and to optimise the most efficient journeys for consumers and many recognised household brands, including TK Maxx, UniDays, Dunelm, Santander and Hunters.

Sustainability is a core part of AnyVan’s mission and reducing environmental impact has always been at the heart of our business. We’re proud to say we’ve achieved carbon-neutral status on all our transport moves, and we won’t stop here.

We’ve continuously celebrated exciting growth and key milestones, a key highlight being a £125mn investment from Vitruvian partners to reinforce our position as the UK market leader. We’re expecting the next 5 years to be even more exciting.

Our platform might be driven by technology, but we know it’s our people that make AnyVan a great place to work. We think big, we think differently, and we empower our colleagues to make a difference. We know good ideas can come from anyone in any role - so if you’re a self-starter looking to ‘move’ your career forward - Team AnyVan would love to hear from you.

Our People team makes sure AnyVan is a great place to work through placing our people at the heart of everything we do. We work collaboratively to oversee all recruitment, development and HR related activities across multiple locations (UK, Europe, South Africa).

Highly visible within the business (and we like to think well loved) - we pride ourselves on the relationships we build and our position as trusted partners for managers and colleagues alike. AnyVan has impressive growth plans so it’s key that we understand the strategic direction of the company and create priorities to support that. As we scale we know some changes will happen naturally but keeping what has made us so great to date (our culture and our people) is top of the agenda

Our People Ops Administrator is the glue that holds the people team together and supports each function to be able to genuinely have value add conversations with stakeholders. You’ll be super organised and a whiz with reporting and systems and know how to build and maintain solid processes, across the end-to-end employee lifecycle. You'll ensure we remain compliant but efficient and that the basic people processes are done really well.

**What you'll be doing**:

- The role is varied and challenging, supporting our managers and employees across administratively across all stages of the employee lifecycle.
- Work with the team to build a framework of our People processes that will enable us to standardise how we work and connect with other teams
- Effectively monitor, manage and ensure people compliance e.g employment, policies, right to work, visas etc. and multitask to deliver a wide range of administrative tasks (managing inbox, basic Industrial Relations/ER guidance, etc)
- Own our HRIS system (Bamboo) and data and know-how optimise and automate the platform to drive efficiencies
- Manage all post-offer administration including background screening, employment contracts, visa sponsorship, etc
- Support and help maintain and evolve high-quality, relevant and consistent onboarding and off-boarding process
- Support monthly payroll ensuring employees are paid and that any leavers, new joiners and promotions are captured and processed accurately and on time
- Build and manage people reporting and create relevant, accurate and automated reports that support sounds decision making
- Build a network of key stakeholders; HR, Talent Acquisition, Talent Development, Finance, Managers and employees across the business

**Skills and experience we think you'll need to be successful in the role;**:

- Experience in a people operations administration role preferably in a fact paced contract centre or BPO environment
- Experience delivering 1st line support on a range of employee relations issues Experience of creating process flows and documenting processes and policies
- Good understanding of SA labour laws, exposure to UK labour laws would be advantageous but not essential
- An understanding of what good people compliance and governance looks like and the ability to assess and manage risk
- Good understanding of HR platforms and tools and how to work with them to get the best out of them (Automation, Reporting, business engagement, etc) e.g. Lever and Bamboo
- Analytical thinker with strong data analysis and report building skills and a strong understanding of people and culture metrics and how to measure them
- High levels of attention to detail, multitasking and prioritisation skills

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