Billing Clerk
2 weeks ago
Empact Group is seeking an incumbent that will be responsible to execute tasks relating to billing operations.
**Desirable education and experience**:
Minimum 2 years previous experience in a billing or equivalent role
Experience in managing an area of a customer book exceeding 500 customers and 500-600 billings events per month
Knowledge of Credit Management
Knowledge of Credit Bureau
Knowledge of Credit Act/Company’s Act
Excellent MS Office skills
Trained and with moderate exposure to the SAP finance (AR)and Sales and Distribution (Billing) modules
**Knowledge, Skills, and Competencies**
***
Good people skills
Good communication skills-telephonic and face to face
Ability to work under pressure and deadline driven
Attention to detail
Honesty
Initiative
Flexibility
**Key areas of responsibility**:
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Maintain Customer Master data on SAP
All changes to Master data
Ensure all the correct customer information is entered into SAP to ensure that the customer will receive their monthly invoice
Create or amend contract once off billing in SAP
Ensures that all changes for the billing run are completed as per the centralized billing timetable
Understand and document any complex Client specific invoice Process for the invoice to be authorized and paid
Ensure the invoice process is agreed by the Management Accountant and Regional Manager
Contact all new customers to understand their invoice workflow requirements
Attach all required supporting documentation, as required by the client, to the invoice and/or statement in readiness for the distribution to the customers
Distribute billing documents to the customer as agreed by the relevant Regional Manager
Offset Intercompany bills against PO and GRV and ensure the balance for region is zero at month end.
Ensure that all documents are authorized by the relevant parties for clearing as per the deadlines
Receive queries relating to billing and related document
Channel any additional queries to either the Regional Manager, Sales, Accounts Receivable Clerk or Operations as required
Resolve billing queries if Credit Note due send request to Regional Manager
Raise all Credit Notes and ensure they have been approved as per the terms specified in the Delegation of Authority
Send Credit Note to customer
Complete weekly and monthly ad hoc reports on billing, credit, and price increases
Communicate billing timetables and deadlines to operational monthly and ensure all documents are received on time
Ensure the completion of the customer’s credit check performed by the Sales Secretary
Checking accuracy of Customer Master data has presented by the Sales Secretary
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