SAP C4c Consultant

7 months ago

Roodepoort, South Africa Yellow Seed Consulting Full time

**Key Responsibilities**
- Requirement Gathering and Analysis: Work closely with clients to understand their business requirements and translate them into functional specifications for the SAP C4C solution.
- Solution Design and Configuration: Design and configure the SAP C4C system to meet client requirements, ensuring that the solution aligns with industry best practices and meets business objectives.
- Integration: Collaborate with technical teams to integrate the SAP C4C system with other SAP and non-SAP systems, such as ERP, Commerce, CDP, Emarsys, and BI solutions, to ensure seamless data exchange and process synchronization.
- Testing and Validation: Create and execute test plans to ensure the quality and accuracy of the implemented solution. This may include unit testing, integration testing, and user acceptance testing.
- Training and Support: Train end-users on the SAP C4C system, provide guidance on best practices, and offer ongoing support to address any system issues or user queries.
- Project Management: Participate in project management activities, such as project planning, risk management, and stakeholder communication, to ensure the project is delivered on time and within budget.
- Continuous Improvement: Stay updated on the latest SAP C4C features, enhancements, and industry trends to recommend improvements and optimizations to clients' existing solutions.
- Documentation: Create and maintain detailed documentation of the implemented solution, including functional specifications, configuration guides, and user manuals, to ensure knowledge transfer and facilitate future system maintenance.

**Job Skills & Personal Qualities**:

- Advanced analytical skills and attention to detail
- Able and willing to collaborate in a team environment and exercise independent judgment
- Excellent verbal and written communication skills
- Professional image with the ability to form good partner relationships across functions
- Strategic, intellectually curious thinker with focus on outcomes
- Advanced knowledge of MS Office, SQL, and MS SQL Server
- Advanced knowledge in one of either Python or R scripting languages is preferable
- Ability and willingness to learn new tools and capabilities as required
- Strong project management and organizational skills

**Key Performance Indicators**:
Introduction of new capabilities and quality of data
-

Availability and handling of user requests
-
- Communication of CRM Solution and capabilities to business users and management

**Competencies**
- Problem solving: Develops intelligent, logical and creative solutions
- Business focus: Strives to create the most value for the business users and builds a mutual, long-term relationship. Anticipates and attends to the needs of the customer.
- Team oriented: Works collaboratively across organisations to deliver solutions; willingly participates in structuring team objectives and work processes; seeks and builds on diverse ideas resulting in added-value outcomes.
- Open communicator: Consistently communicates with candid honesty and clarity demonstrating both keen listening as well as commitment to ensure that the audience understands the message; is comfortable speaking up about difficult issues
- Results orientated: Personally, and aggressively pursues goals and objectives by employing the efforts of self, others, resources and processes.

**Minimum requirements**
- Minimum of 3+ years of developing and managing in a SAP C4C solutions, with an understanding of SAP ECC. Has a strong understanding of data

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