Retail Sales Associate Cape Town

1 week ago

Cape Town, South Africa H&M Full time

Company Description

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true. By living our Values daily and being your authentic self, you help us reimagine the future of an entire industry by making everyone look, feel and do good.

Be yourself & more at H&M.

**Job Description**:
**About the Role**

At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style A Retail Sales Associate, or Sales Advisor is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers’ expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements.

**Your Day to Day**
- Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
- Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
- Actively process, stock, and replenish garments on the sales floor and stock room
- Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in the appropriate bag following the register best practices routine
- Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
- Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee you, your colleagues, and customer safety at all times
- Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

**Qualifications**:
**Who You Are**
- Passionate for customer service and helping people find their style
- A multi-tasker who enjoys working in a fast-paced environment
- Inclusive, positive, creative, and willing to learn on the job
- A team player with a flexible approach
- Must be able to work a flexible work schedule, including nights and weekend

Additional Information
**Why You’ll Love Working for H&M**
- A dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
- Dress your personality. We encourage you to dress your personality all day, every day.
- Did we mention our discount at H&M, we offer 25% staff discount

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