Junior IT Support Technician
3 months ago
**Knowledge and skills Required**:
- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to priorities wok
- Be able to manage self and workload
- A keen eye for detail
**Key Duties and Responsibilities**:
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- End user support (telephonic)
- Provide technical 1st line support to Footgear staff and stores.
- Monitoring and maintaining computer systems and networks where relevant.
- Provide support on Windows, Android and Apple operating systems
- Setting up accounts for new users.
- Repairing and replacing IT and related equipment as necessary.
- Provide after hours and weekend support on a rotational basis.
- Administer and enforce IT security controls and measures.
**Essential Experience**:
- Grade 12 (Matric) or equivalent
- IT Diploma or MCITP/MCSE (Advantageous)
- A+, N+
- At least 1 years’ experience working in a technical support role
- Microsoft operating systems (Win 10) and Office/Office 365, Android and IOS (Apple)
- Proven, credible retail experience will be an added advantage
**Closing Date: 10 September 2024**
**NB: Applications received after the closing date will not be considered.
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