Determined Account Manager

1 month ago


Cape Town, South Africa Pearl Lemon Full time

We’re Hiring

Account Manager / Project Manager

The Role

Client relations are our primary priority here at Pearl Lemon. We are searching for a committed and amiable account manager to oversee client’s accounts and who will act as point contact. You should have the capacity to establish rapport with clients and be resourceful, analytical, flexible, and organized.

The account manager is responsible for establishing lasting, mutually beneficial connections with their contacts while continually working to identify the services that best meet each client's particular requirements.

Responsibilities include (but are not limited to):

- Serves as main point of contact for assigned clients
- Making the client aware of other services that we offer that can help them in the long run
- Monitoring the client’s budget making sure that they’re receiving services within their scope, explaining costs, and negotiating new terms if necessary
- Observing industry trends and competitor activities that may have an influence on the client
- Maintaining a good knowledge of the company’s products and services
- Communicates client needs and demands to the company
- Create progress reports to be distributed to clients and higher-ups in the company

Required Skills and Experience
- Strong communication skills, both verbal and written.
- Work experience gained through an internship or job in sales or customer service
- The capacity to establish trusting working connections with colleagues and outside suppliers
- The capacity to multitask and balance numerous tasks at once
- Organizational competence and a keen eye for details
- Flexibility and good problem-solving skills
- Great listening skills
- Extensive knowledge in consumer behaviors and industry trends

Purely remote / work from home

800 USD per Month

**Salary**: R13,848.00 per month


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