Specialist: Technician

To Diagnose faults, repair and conduct set vehicle services vehicles according to prescribed standards of Isuzu South Africa Deliver high quality technical expertise to satisfy customers and honor Isuzu Service delivery values.

Adhere to Company’s and Isuzu South Africa policies, procedures, expectations regarding your position as Motor Vehicle Technician.

**Position Overview**:
**Specific Role Responsibilities**:

- To carry out diagnostic work and support mechanics as set out by the Foreman to carry out fault diagnosis to aid and speed vehicle servicing.
- To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time.
- To discuss matters with service advisors and customers as required and provide lucid explanations.
- To ensure standards maintained with vehicle care and safety whilst performing functions.
- To ensure vehicles are returned to the customer after service in a neat and clean condition.
- To recommend purchase of capital equipment.

**Admin functions**:

- To complete forms and documentation included in the company's service routine
- To draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability.
- Ensure effective communication with staff, across departments, with customers and service providers
- Willingness to participate in marketing campaigns when required for the furtherance of the business.

**Qualifications and Experience**:

- Grade 12
- N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system
- The following qualifications will be advantageous:

- Health and safety related
- Isuzu Certified and 5 Years Isuzu experience

**Skills and Personal Attributes**:

- Mechanical insight.
- OEM required technical training course successfully mastered, Porsche, BMW or Mercedes training is also acceptable.
- Problem solving and moto vehicle fault finding skills. Mental alertness.
- Team player and Interpersonal competence. Customer orientated.
- Decision making and action orientated.
- Need excellent - Fix right first time track record.
- Knowledge of OEM operating computer programs ODIS, Elsapro.
- Be able to use Manufacturer diagnostic equipment / computer (Vas Machines) 2 - 3 Years technician experience.
- _Isuzu_ product training.
- Have sound English communication and writing skills to accurately record findings and work on job cards.
- Need computer skills.