Manager: Information Delivery

2 weeks ago


Bellville, South Africa Santam Full time

CAREER OPPORTUNITY
The Purpose of the job is to provide technical guidance for the solutioning of data architecture for the Santam Group.

The role is responsible for designing and implementing solutions to increase the performance and quality of new and existing data solutions. In order to build and run Santam’s data assets effectively. This leadership role will oversee and provide technical guidance to the DW ETL developers. Provide guidance on the technical extension and on-going enhancements to the Santam data ecosystem in line with the target architecture for Santam’s future BI. The role will be based in Bellville, Cape Town
**The purpose of the role includes the following**:
Ensure that the data systems are designed, built and operated in an effective and efficient manner.
Ensure the delivery of BI initiatives, and BI delivery streams as parts of broader initiatives. This would include, but not be limited to the BI renewal project and the support the BI Cloud transition.
Engage with stakeholders to obtain an understanding of their data and business intelligence demand. Primary responsibilities:
**Manager**: Technical Enterprise BI Analyst will provide the following key services:
**STRATEGY EXECUTION**:
Support the end-to-end data strategy and roadmap, spanning from data acquisition, data integration, processing, management and usage for the Santam Group
Identify opportunities to influence the improvement or enhancement of business processes and methodologies as it relates to BI by researching and recommend\ing improvement initiatives and effective ways to operate and add value to Santam

**SOLUTION DELIVERY AND MANAGEMENT**:
Data Delivery/Operational Excellence
Manages all aspects of data acquisition
Analyse and provide input on new data sources and recommend improvements to existing data and identify trends in information usage
Assist in the design, development, and implementation of activities that collect, manage, and distribute data
Set and ensure compliance with development and solution design standards
Plan, select and implement new technology enablers as needed
Ensure appropriateness, quality & completeness of solutions
Build strong partnerships with Business Change Manager, Product Owners, Scrum Masters, IT Development Managers, Enterprise Architecture and external vendors
Ensure appropriateness, quality & completeness of solutions
Design the logical and physical data models
Design ETL process, including data quality and testing
Write Design documentation as required by the SDLC
Design support and assistance to other team members
Provide assistance up and down the information delivery chain when required.
Document system/data problems and resolutions for future reference.
Ensure synergy between systems/data design and the business processes
Responsible for writing, storing and maintaining delivered analysis documentation in central knowledge repository
Identification of potential risks/issues and give input into risk plan
Perform change impact assessment to existing systems and interfaces with other systems

**PEOPLE MANAGEMENT**:
Manage performance and development of +/- 4 direct reports
Assist with the growth in performance, capacity and capability within the team through effective knowledge transfer
Provide training, mentorship and leadership to direct and inspire a high-performance team QUALIFICATIONS AND EXPERIENCE
Relevant IT Degree or relevant qualifications
10 years + of working experience within a BI environment
Minimum 5+ years of BI solution architecture experience
Minimum 5 years strong data management experience
Minimum 3 years’ experience managing technical staff KNOWLEDGE
Working knowledge of Data Management
Working knowledge of Agile software delivery methods, including Scrum at Scale
Excellent decision making & organising skills
Sound business acumen SKILLS
Strategic thinker who can also work at a detail level
Ability to understand and interpret business strategy from definition into execution
Excellent decision making & organizing skills

**Persuasive with excellent oral & written communication skills**: concise, impactful and appropriate with good track record

**Strong analytical, interpretative and problem solving skills**: creative analytical thinking, systems thinking, planning, challenging assumptions and orthodoxies, turning concepts and big picture into detailed actions and targets, ability to look across the business and see inconsistencies in data or strategy

**Behavioral characteristics**: ethics, listening, trustworthiness, make things happen, energetic, proactive and positive thinking

**Interaction skills**: facilitation; mentoring; leadership and influencing; negotiation; teamwork; build relationships; building networks; credible consulting skills
Outstanding influencing & negotiating skills, influence thinking at an executive & senior management level
Challenge current assumptions and beliefs
Motivate others and mentoring others
Competent in problem sol



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