Store Manager

5 months ago


Hermanus, South Africa Boss Consult Full time

Proven leadership
- Excellent communication skills
- Customer-centric mindset
- Strong organizational skills
- Sales-driven approach
- Problem-solving abilities
- Adaptability

**If you're a motivated leader with a passion for retail and a track record of success, we want to hear from you**

You will be required to work retail Hours

**Minimum Requirements**:

- 3 to 5 years of supervisory experience, preferably within the clothing sector.
- Effective communication skills and strong leadership abilities.
- A solid commitment to customer service.
- Develop, execute, and oversee sales team and merchandising strategies to meet profitability and sales objectives.
- Engage and motivate employees and customers, resolving issues promptly and initiating corrective measures.
- Ensure a safe and tidy work environment, maintaining cleanliness and safety standards in-store.
- Foster open communication with senior management and head office.
- Manage stock receiving procedures and administrative tasks as outlined by the company.
- Create and maintain staffing schedules.
- Conduct daily meetings to discuss targets, inventory, marketing, and necessary resolutions.
- Promptly report safety and inventory issues to management, devising preventive measures.
- Communicate any operational issues that arise during daily store operations.
- Uphold and enforce corrective stock, banking, and sales management structures, protocols, and procedures on a daily basis.
- Greet customers within 90 seconds of their arrival and assist them in finding items in the store, while promoting current promotional activities (upselling).
- Provide customers with information about products; brand knowledge is essential.
- Process purchases at the checkout, adhering to established procedures outlined in the provided handbook.
- Escalate customer complaints to senior management professionally and courteously if unable to resolve them at the store level.
- Monitor inventory levels; conducting weekly hanger counts and bi-annual stock takes are critical to the success of our business, as well as adhering to stock management protocols and procedures.

**Job Types**: Full-time, Permanent

Pay: Up to R9 000,00 per month

**Experience**:

- Retail: 3 years (required)


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