Key Accounts Manager

A key account manager's main role is to retain top customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.

**REQUIREMENTS**:

- Degree in BA in business administration, sales or relevant field
- Matric (Senior Certificate)
- Experience 3 - 5 Years Relevant Experience Key Accounts Management, CRM and sales
- MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level)
- Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management System

**RESPONSIBILITIES**:

- Develop and maintain strong and long lasting relationships with customers
- Ensure successful and timely delivery of products/services to customers according to their specifications
- Forecast key account metrics
- Identify opportunities within assigned territories and incorporate into the growth and development of the company
- Generate sales for the company according to specified targets
- Meet account deadlines
- Manage complaints and conflicts with clients effectively
- Coordinate sales team
- Listen to clients to gain an understanding of their needs
- Ensure repeat customers
- Establish budget with the company and its clients
- Prepare reports of sales metrics over a specified period of time - monthly, quarterly, and yearly
- Keep internal and external stakeholders posted on the progress of implemented initiatives
- Write proposals and business plans for securing business opportunities

**Job Type**: Permanent

**Salary**: R450,000.00 - R650,000.00 per year

Application Question(s):

- Do you have 3-5 years Key Accounts Management & CRM experience?
- Do you have a Degree in BA in business administration, sales or relevant field?
- Do you have experience in OHS Act, ISO 9001 Quality Management & Risk Management Systems?

**Education**:

- Bachelors (required)